Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
604 reviews
DropguysSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
604 approved reviews, newest moderated first
Excellent service, great product, and knowledgeable and professional sales staff
By Eric
Response from Dropguys· Oct 10, 2026
Thank you, Eric, for the wonderful feedback! We appreciate you recognizing both our products and our team. Providing reliable products and knowledgeable, professional service is what we strive for, and your support means a lot to us. — The Dropguys Team
I MADE A MISTAKE WITH MY ORDER AND THEY CORRECTED IT FOR ME.
By Randy K.
Response from Dropguys· Oct 10, 2026
Thank you, Randy, for sharing your experience! We know order mistakes can happen, and we’re always happy to help get things sorted out. We appreciate you giving us the opportunity to make things right and are grateful for your support. — The Dropguys Team
Exceptionally durable iPhone cases and extremely helpful customer service. I ordered the wrong size and was immediately sent a replacement at no charge. Definitely recommend!
By ROBERT W.
Response from Dropguys· Oct 10, 2026
Thank you, Robert, for sharing your experience! We take pride in making durable cases and providing helpful, responsive customer service. We’re pleased we could get the correct size to you quickly and make the exchange hassle-free. We appreciate your recommendation and your support! — The Dropguys Team
Great products, incredible packaging, fast shipping, fantastic marketing.
By customer
Response from Dropguys· Oct 3, 2026
Thank you for the wonderful feedback! We really appreciate you recognizing the quality of our products, packaging, shipping, and the work that goes into our brand. Thanks for taking the time to share your experience! — The Dropguys Team
The Dropguys iPhone 18 Pro screen protector is fantastic. Shipping was incredibly fast, and the alignment frame made installation 100% bubble-free. The glass is smooth and crystal clear. Leviticus 25:14
By Mike M.
Response from Dropguys· Oct 3, 2026
Thank you for the fantastic review! We’re thrilled to hear the iPhone 18 Pro screen protector was easy to install and delivered the clear, smooth finish you were looking for. We really appreciate you taking the time to share your experience! — The Dropguys Team
Great customer service. I had a response to my email in a few minutes and was extremely helpful.
By Larry
Response from Dropguys· Oct 3, 2026
Thank you, Larry! We appreciate you taking the time to share your experience. It’s great to hear our team was able to respond quickly and provide helpful support. — The Dropguys Team
Fast, friendly customer service, amazing products, I love Drop Guys!
By Richard A.
Response from Dropguys· Oct 3, 2026
Thank you, Richard! We really appreciate the kind words about our products and customer service. It means a lot to know you’re enjoying your experience with DropGuys! — The Dropguys Team
I ordered a case for a phone I had ordered from ATT. I NEED a new phone as the battery in my old one is bad. ATT lied to me, saying they could get the phone quicker than they actually could. They lied to me again saying they could transfer a deal to another phone but when I went to the store to get the phone, the store couldn’t do that deal. In the mean time I’ve been communicating with DropGuys who have assured me that it will be no problem at all to swap out the case I ordered for whatever case I need when ATT can figure out which phone they can get me.
By Chris L.
Response from Dropguys· Oct 3, 2026
Thank you, Chris! We know phone orders don’t always go as planned, so we’re happy our team could make the case exchange one less thing to worry about. We appreciate your patience and the opportunity to help! — The Dropguys Team
