DossierReviews of dossier.co

New York

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The Fair Hearing score

4.6/ 5

Excellent

2,799 reviews

Dossier4.6Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Dossier

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.

Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.

Also known as: dossier.co
Website: dossier.co
Category: Cosmetics & Makeup
Location: New York
Listed on The Fair Hearing: 2026

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Dossier reviews

2,799 approved reviews, newest moderated first

Apr 18, 2024
Love me some Dossier
I love this company! Not only the products but costumer service is awesome. I accidentally placed an order, so I immediately contacted customer service and they handled it promptly. I will be sticking with this company for years to come.
By Crystal Y.
Response from Dossier· May 2, 2024
Hooray for the love fest, Crystal! We're thrilled to have you as part of the Dossier family and even happier that we could swoop in and save the day with our customer service capes! Thanks a ton for your support, and here's to many more scent-sational years together!
Apr 17, 2024
Amazing scents to choose from!
Amazing scents to choose from and you can even buy a Discovery Set to try out the most popular scents! I love ordering from her. Their customer service is amazing too. Samara was very attentive and helpful to my questions!
By Francesca M.
Response from Dossier· May 2, 2024
Hey there, Francesca! We're thrilled you're enjoying our Discovery Sets, and big ups to Samara for her awesome vibes in helping you out! We're all about making your scent journey pop, so if you've got more curiosities or just wanna chat fragrances, we're all ears!
Apr 16, 2024
I had a missing package situation
I had a missing package situation. But Robert and Andrew from customer services were able to provide guidance and reassurance by offering recommendations on what Dossier was able to do and I could do too. Great team! Looking forward to the next time I order from here!
By akash R.
Response from Dossier· May 7, 2024
Hey Akash! We're all about teamwork here at Dossier, and we're thrilled they were able to help out. Thanks a bunch for your patience and understanding during the missing package situation – we can't wait to have you back for more aromatic adventures in the future!
Apr 15, 2024
LOVE Dossier!
I have been a Dossier+ member for a while now, and have gotten so many compliments on my perfumes, have recommended Dossier to countless friends, and have loved being able to try luxury-quality perfumes without breaking the bank. I recommend Dossier to anyone with expensive taste on a budget. The quality is fantastic, long-lasting, and completely worth it. Plus their customer service is great!
By Alexxa A.
Response from Dossier· May 2, 2024
Yaay, Alexxa! Being part of the Dossier+ crew must feel like winning the fragrance lottery, right? Thanks a ton for spreading the love and recommending us to your squad. Keep rocking those compliments and enjoying the scent-sational journey with us!
Apr 13, 2024
I had recently made a purchase and upon…
I had recently made a purchase and upon delivery my package was stolen but thanks to the dossier protection plan they quickly sent me a replacement it’s en route now but I can’t wait to have my cologne!!! I’ve been a loyal customer for a while now and I love the fact they take care of their customers 10/10 I highly recommend!!!
By Cedric L.
Response from Dossier· May 2, 2024
Hey there, Cedric! While we can't control the package pirates, we're all about swooping in to save the day and get that cologne back in your hands, pronto! Thanks for sticking with us through the twists and turns – your loyalty means the world!
Apr 12, 2024
I was having trouble applying My points…
I was having trouble applying My points to my order and I contacted the company via the WhatsApp app. WOW! fast answers and a quick order went out. Thank you cheers!
By . B.
Response from Dossier· May 7, 2024
Cheers to you too, Burke! It's awesome to hear you had a seamless experience with us on WhatsApp. We're all about speedy solutions and making sure you can enjoy your order hassle-free!
Apr 11, 2024
This company has great Perfumes that…
This company has great Perfumes that last! I get so many compliments on my picks!! The customer service is also top notch! They get right back to you if you have any questions! I don’t buy any other perfumes from anywhere else!! Highly recommend!! Thanks Samara for getting back to me with my issue and resolving it! Debra
By Debra H.
Response from Dossier· May 7, 2024
Hey Debra! Thanks a bunch for the love and for shouting out our top-notch customer service team! We're all about making sure you're smelling amazing and feeling supported every step of the way. Here's to many more fragrance-filled moments together!
Apr 10, 2024
Great Customer Service!
The products from this company are of the highest quality and their customer service is top notch.
By Valerie
Response from Dossier· May 7, 2024
Thanks a bunch for the shoutout, Valerie – your satisfaction is what keeps us going!

DossierReviews of dossier.co

Rating distribution

What customers rate

About Dossier

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DossierReviews of dossier.co

Rating distribution

What customers rate

Dossier reviews

Love me some Dossier

Amazing scents to choose from!

I had a missing package situation

LOVE Dossier!

I had recently made a purchase and upon…

I was having trouble applying My points…

This company has great Perfumes that…

Great Customer Service!

About Dossier

More in Cosmetics & Makeup

potency710.com

Procell Therapies

Greenbiomedspa

Littlestuff4u Minerals

Dossier reviews

Love me some Dossier

Amazing scents to choose from!

I had a missing package situation

LOVE Dossier!

I had recently made a purchase and upon…

I was having trouble applying My points…

This company has great Perfumes that…

Great Customer Service!