Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
Domi Outdoor LivingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Domi Outdoor Living-Upgrade Your Outdoor Life!Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.Our promise: From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.Max durability, Best value. Domi – your professional choice.VISIT OUR WEBSITECONTACT US
Domi Outdoor Living (domioutdoorliving.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
323 approved reviews, newest moderated first
Only needed one small panel not whole thing but glad price wasn’t too high
By Carol
Response from Domi Outdoor Living· Sep 18, 2026
Sorry for that we don't have single screen panel that can sell to our customers, the replacment netting that we sell only in sets, not in pieces, truly sorry for the inconvenience caused. The Domi Team
Very good materials and every part was well crafted.
By JP
Response from Domi Outdoor Living· Sep 16, 2026
Thank you so much! We put great care into every detail. Enjoy! The Domi Team
No good instruction, it took hours before everything was put together. the door opens outward so new holes needed to be added to adjust awning. I think better measurement were needed because if the door open out or in, more holes for adjustments. you tube instructions would have helped
By Robert Lindeman L.
Response from Domi Outdoor Living· Sep 16, 2026
We appreciate you sharing this. You're right—better measurement guidance and a video tutorial would help a lot. We'll pass this to our team to improve future instructions. Sorry for the inconvenience caused. The Domi Team
good product, quick delivery, awning worked out well
By Rick
Response from Domi Outdoor Living· Sep 16, 2026
Awesome to hear! Thanks for the kind words — so glad the awning was a great fit. Enjoy it! The Domi Team
Predrilled holes were spot on! Easy to follow instructions. Everything showed up in good condition with no missing parts. It was a pretty great experience all in all. Thanks also for the excellent communication through the entire process.
By Rick B.
Response from Domi Outdoor Living· Sep 16, 2026
We truly appreciate you taking the time to share this! So glad the predrilled holes and instructions made things easy for you. Thanks for noticing our communication efforts — it means a lot to us. Enjoy! The Domi Team
We recently purchased the 13x13 Galvanized Steel Hardtop Gazebo with Drainage Gutters. Even though we originally saw the gazebo on Amazon, we decided to buy directly from Domi Outdoor Living and couldn’t be happier with our decision! Everything—from competitive pricing to swift delivery, clear communication, and straightforward assembly—was completely seamless. My husband and I (ages 71 and 67) built it ourselves in two days, even with a storm interruption on both days! The gazebo is sturdy, looks fantastic, and the built-in drainage gutters work great. Highly recommend!
By Karena
Response from Domi Outdoor Living· Sep 16, 2026
We absolutely love hearing this! Thank you for trusting Domi Outdoor Living. Building a 13x13 gazebo yourselves at 71 and 67—through storms, no less—is truly inspiring! So glad the gutters and quality met your expectations. Happy relaxing! 🌿 The Domi Team
Purchased a sunroom from Amazon. Was a domi product. Ordered a 12 x 14 sunroom with windows that move vertically as shown on website pictures (I had a recent RCR so easier on my shoulder) and all associated videos pertaining to that Amazon product. Was sent a sunroom where I had to go outside and physically remove completely any and all windows if I wanted the breeze to flow inside. Panels also a dark brown which would be great in FL but not so in MI. Domi refused to ack. they sent me the wrong sunroom. Blamed it on me. Had all pictures and clearly it was a switch for whatever reason??? Amazon did not back me up or support me in any way. They washed their hands and NO CUSTOMER SUPPORT WHATSOEVER!!! Probably b/c of the cost. Domi did offer a replacement but after 4 months of correspondence (because I could not talk to anyone at domi directly, only through Amazon) I did not want to deal with a company that has zero integrity. After 2 dispute requests from me to Citibank, they finally ruled in my favor. Saying goodby to domi as well as Amazon which is turning out to be a substandard company. Glad all you other customers had a better experience than me.
By Jane S.
Response from Domi Outdoor Living· Sep 14, 2026
We sincerely apologize that, compared with other customers, your shopping experience at Domi cannot be described as satisfactory. Regarding the 12x14 sunroom model you purchased, our previously unupdated models could indeed be opened by sliding up and down. However, all relevant sizes of this model currently sold on our platforms have been updated. They now feature PC board windows, which can only be removed from the outside and cannot be slid up and down from the inside. This incident may have been caused by the product images on the relevant Amazon website not being updated in time. We sincerely apologize for the inconvenience you have experienced. The Domi Team
Communication was great and the whole experience was simple. Lots of work building but everything went well.
By Tyler P.
Response from Domi Outdoor Living· Sep 13, 2026
Thank you for the kind words! We're thrilled everything went smoothly. Enjoy your new space! 🙌 The Domi Team
