Domi Outdoor LivingReviews of domioutdoorliving.com

Response from Domi Outdoor Living· Apr 9, 2026

We're delighted to hear that you're pleased with the quality of the replacement pergola cover and that the assembly process went smoothly. It's also great to know that reordering was simple and that the delivery arrived on time. Your satisfaction means a lot to us, and we look forward to serving you again in the future:)!

Response from Domi Outdoor Living· Apr 9, 2026

Thank you for your positive feedback and for sharing your suggestion! We're glad to hear that you're satisfied with the product quality. At the same time, we truly appreciate your constructive comment about the assembly manual. We understand that clearer and more detailed text instructions would be helpful, and we will definitely work on improving it for future batches. If there's anything we can assist you with regarding the assembly process, please feel free to reach out — we're here to help!

Response from Domi Outdoor Living· Apr 7, 2026

Thank you so much for sharing your experience in such detail! It's great to hear that the instructions were easy to follow and that the gazebo turned out to be super sturdy — especially given the rough handling by FedEx. The idea of using plant pots filled with drainage rocks as an alternative to ground mounting is brilliant! That tip alone will be super helpful for others with similar setups.😄 We're really happy you love your gazebo and truly appreciate you recommending it to others. Enjoy your outdoor space!

Response from Domi Outdoor Living· Apr 7, 2026

Thanks for your feedback! Sorry to hear about the missing screws — you may contact our after-sales customer service for a replacement screws- via [email protected] this email address. Glad to hear the frame was easy to assemble, though I understand the roof instructions could be clearer. Appreciate the note on good quality — hope you enjoy your gazebo once it’s fully set up!

Response from Domi Outdoor Living· Apr 7, 2026

Thanks so much! We appreciate your feedback about this purchase:)!

Response from Domi Outdoor Living· Apr 7, 2026

We appreciate your kind words. Maintaining high product quality and ensuring timely delivery are always our top priorities.

Response from Domi Outdoor Living· Apr 7, 2026

Really appreciate the honest review. The tip about the roof panel film on a warm day is gold. We also recommend using heat-dryer to warm the plastic film first to peel it off- it would be easier. Glad it worked out well for you — sounds like a solid buy!

Response from Domi Outdoor Living· Apr 6, 2026

Thank you for your feedback. I’m sorry to hear about the issues you experienced. You may contact our customer service via [email protected] this email address to get the free replacements or refund of the dented panel. I understand there were more screws than expected — I’ll note that for future improvements. Regarding the assembly, I apologize if it required more effort than anticipated. May I know which steps that you're confused on the instructions? You may also advice us the problem via [email protected] this email address, our customer service team will help issue your problem accordingly:)