Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
Domi Outdoor LivingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Domi Outdoor Living-Upgrade Your Outdoor Life!Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.Our promise: From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.Max durability, Best value. Domi – your professional choice.VISIT OUR WEBSITECONTACT US
Domi Outdoor Living (domioutdoorliving.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
323 approved reviews, newest moderated first
Great product and fast shipping. I’m very pleased:
By David
Response from Domi Outdoor Living· May 3, 2026
Thank you so much for your kind words! We're thrilled to hear that you're pleased with both the product and the shipping speed. Your satisfaction means a lot to us. Enjoy your purchase:)!
Bought my gazebo a year ago the netting got damaged and I reached out to get a replacement. There were no issues with connecting or getting the replacement. Love my gazebo and would recommend this brand.
By Shalisa C.
Response from Domi Outdoor Living· May 3, 2026
Thank you for sharing your experience! We're so glad to hear that despite the netting issue, our team was able to assist you smoothly and get you a replacement without any trouble. It means a lot that you love your gazebo and would recommend our brand. We're always here to help if you need anything else in the future!
Nice product Some pieces slightly dented in box Instructions were not very clear Did 90 percent myself…did need help with some parts
By Nick L.
Response from Domi Outdoor Living· Apr 24, 2026
Thank you for your honest feedback. We’re sorry to hear about the dented pieces and unclear instructions. We’re glad you were able to assemble most of it yourself, and we’ll work on improving the guide. Pls reach out to our support team for assistance with replacement parts or assembly help:)
At first I was mad because there were pieces missing, but customer service was able to ship me the missing pieces
By Lukasz
Response from Domi Outdoor Living· Apr 23, 2026
Thank you for your patience, and we’re glad our customer service team could make things right for you. We appreciate your understanding and are happy to hear you received the missing pieces.
Received our pergola in a timely manner. We did inventory of the parts and everything was there. I must say, it takes at least 2 people to put this together. The top was the most challenging part as the directions weren't very clear, but once we figured it out, it went quicker. Took 3 days to put together by 2 people, occasionally 3 when we were connecting the 4 poles. All in all, we love the look and we are happily enjoying it! Now let's see how it will hold up in a hurricane!
By Lucy C.
Response from Domi Outdoor Living· Apr 23, 2026
Thank you for your detailed and honest feedback. We’re glad to hear your pergola arrived on time with all parts included, and that you’re loving the look and enjoying it despite the assembly challenges. We appreciate your note on the instructions—this helps us improve. Great to know that extra hands made a difference, especially with the top and poles. Wishing you many great moments under your pergola, and please keep us posted on how it performs in extreme weather—your real-world insights are invaluable to us. Stay safe!
I needed some replacement parts for my gazabo due to storm damage on the roof. We were able to determine appropriate replacement parts, I ordered them and were delivered as I requested. The person I was dealing with was very helpful.
By William L A.
Response from Domi Outdoor Living· Apr 23, 2026
Thank you for sharing your experience. We're glad our team could help identify the right replacement parts for your gazebo, and that your order arrived as requested. We hope your roof is now fully restored. Please don’t hesitate to reach out if you need further assistance.
It was not the quality I expected. I had a gazebo at my other home that was similar in style and size that had much bigger corner post and trim around where the curtains hang. This was hard to tell from the pictures. The assembly was a nightmare compared to my other one which I purchased at Lowes.
By Susan C.
Response from Domi Outdoor Living· Apr 23, 2026
We’re truly sorry that this gazebo did not meet your expectations, especially given your positive experience with a similar style from another brand. We hear your concerns about the corner post size, curtain trim, and assembly difficulty, and we regret that our product photos didn’t clearly show these differences. Please know that we take your comments seriously as we work to improve our product descriptions and design. You may reach us via email [email protected] directly to make things right.
The quality is great. If you do not know how to put together a difficult puzzle and plan on 5-6 days then this is not for you . My husband is in woodworking and used those skills and needed them to put the pieces together. It is very specific so one page at a time . And patience. I am enjoying this beautiful canopy. Oh and two to three people and your own tools . Maybe a few beers
By Martha
Response from Domi Outdoor Living· Apr 23, 2026
Thank you for your honest and detailed feedback! We're so glad to hear you're enjoying the beautiful canopy, and it’s great that your husband’s woodworking skills came in handy. You’ve made a very fair point—this build is definitely for experienced, patient DIYers who can follow precise instructions, ideally with extra hands and the right tools (and yes, maybe a few beers 😊). We appreciate you sharing the reality of the assembly process, and we’ll work on making the difficulty level clearer for future customers. Enjoy your stunning canopy!
