Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
Domi Outdoor LivingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Domi Outdoor Living-Upgrade Your Outdoor Life!Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.Our promise: From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.Max durability, Best value. Domi – your professional choice.VISIT OUR WEBSITECONTACT US
Domi Outdoor Living (domioutdoorliving.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
323 approved reviews, newest moderated first
I’m waiting and waiting for a reply from Mia. I sent her my info that she asked for and no reply for days??
By Kathleen G.
Response from Domi Outdoor Living· Oct 10, 2026
Our Customer Service team has replied to you on Oct 3, since then, we have never received an reply from you again, you may check the email box to contiune the comunication regarding the matter:) The Domi Team
Love the product. Very well made. Not giving it 5 stars because the hardware it came with didn’t fit in a few places my husband put together fairly easily in about 8 hours working by himself over a few days.
By Cindy
Response from Domi Outdoor Living· Oct 10, 2026
So glad you love it! Thanks for being honest about the hardware — that's helpful for us to improve. If anything needs replacing, we're just a message away. Hope you enjoy it for years to come! Domi Team
Website was easy to navigate. Delivery time and cost was fair. Product was as advertised.
By Delton M.
Response from Domi Outdoor Living· Oct 10, 2026
We appreciate you taking the time to share this! Happy to hear everything met your expectations. We look forward to serving you again! The Domi Team
Everyone was very helpful and worked together to get the process completed. It's still not completed because we're having a high heat and the metal gets very hot and burns my contractors hands so I don't know how well it's going to go up but everything's working out for right now. Very happy with domi
By Karen M.
Response from Domi Outdoor Living· Oct 10, 2026
Thank you so much for your kind words! We're thrilled to hear the team was helpful. We completely understand the challenges with the high heat — safety always comes first. Please keep us posted, and we're here if you need anything along the way. The Domi Team
Illustrated directions were very helpful!
By Mark V.
Response from Domi Outdoor Living· Oct 6, 2026
So glad the illustrated directions helped! Thanks for letting us know. 💛 The Domi Team
Keep sending me damaged replacement lids for original storage box lids that were damaged in transit . Something is wrong with mode of delivery or packaging or both .
By Not H.
Response from Domi Outdoor Living· Oct 6, 2026
Apologies — this isn't normal, and we're treating it as a packaging/delivery failure. We resent the replacement lid for you on Sep 30, using DHL carrier. Regarding the packing/shipping issue, we will review the packaging and shipping processes again to improve the similar poor experiences that customers have encountered. The Domi Team
The product is great material, strong sturdy. However the assembly is a nightmare. As most instructions you wonder who wrote them.The mounting screws and anchors for the rain guard on top are way over kill considering its just that thin rain guard that the blind sits into. Not holding the blind. However I am happy overall with the looks once mounted. Now lets see how it is with the rain
By KC
Response from Domi Outdoor Living· Oct 5, 2026
Thanks so much for sharing! Great to hear you're happy with the quality and finished look. Sorry the assembly gave you trouble — you're not alone, and we're revising our instructions and hardware to make setup easier. If anything comes up in the rain, just pls feel free to let us know — we've got you covered! The Domi Team
Quick delivery and instructions but shipping boxes smell really bad.
By Carlyle P.
Response from Domi Outdoor Living· Oct 3, 2026
Thanks for letting us know! Fast delivery is great, stinky boxes are not. We will inform our team to test low-odor packaging in the future improvement:) The Domi Team
