Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
220 reviews
DirectDeals, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
DirectDeals, LLC (directdeals.com) has 220 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
220 approved reviews, newest moderated first
Ordered a Microsoft Office license from you. When I went to install the license, it said that the license was already used. I emailed support and they got me a new license key very quickly. Very happy with the quick service!!!
By Kevin
Response from DirectDeals, LLC· Nov 28, 2022
Thanks for the review, Kevin. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Suraj was great help to me, I appreciate his professionalism, patience, Great work
By rick H.
Response from DirectDeals, LLC· Nov 28, 2022
Thanks for the review, Rick. We are glad Suraj was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Anamul was great! He answered all of our questions and help us from day 1
By Fabian
Response from DirectDeals, LLC· Nov 28, 2022
Thanks for the review, Fabian. We are glad Anamul was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Ankush, gave exceptional service - patient, reassuring and competent. I will be happy to recommend Direct Deals to anyone. This is what you need and expect from a reseller at the highest levels.
By Ted R.
Response from DirectDeals, LLC· Nov 28, 2022
Thanks for the review, Ted. We are glad Ankush was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
OUTSTANDING FOLLOW UP SERVICE WITH DIFFICULTIES
By SAMUEL R.
Response from DirectDeals, LLC· Nov 28, 2022
Thanks for the review, Samuel. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
HAD SOME DIFFICULTIES BUT THE SUPPORT WAS OUTSTANDING AND I WILL LOOK TO "DIRECTDEALS" 1ST WHEN I NEED ANYTHING THEY CAN DO FOR ME.
By Samuel R.
Response from DirectDeals, LLC· Nov 28, 2022
Thanks for the review, Samuel. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
had issue with the product key. But Anamul was able resolve quickly. Thanks again
By Mark P.
Response from DirectDeals, LLC· Nov 28, 2022
Thanks for the review, Mark. We are glad Anamul was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
I had problems with the upgrade of my laptop with the software I purchased, but customer service worked with me until I was able to get a successful update and activation of the new software.
By Pam E.
Response from DirectDeals, LLC· Nov 28, 2022
Thanks for the review, Pam. We are glad we were able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
