Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
220 reviews
DirectDeals, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
DirectDeals, LLC (directdeals.com) has 220 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
220 approved reviews, newest moderated first
Great and prompt service, reasonable price too, which is a great plus!
By Belv
Response from DirectDeals, LLC· Jan 20, 2023
Thanks for the review, Belv. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Prices and quick delivery.
By Cary
Response from DirectDeals, LLC· Jan 2, 2023
Thanks for the review, Cary. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
The entire order process was fast and easy.
By Kevin
Response from DirectDeals, LLC· Jan 1, 2023
Thanks for the review, Kevin. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
I have been using Direct Deals for years now and even have my own account. Whenever I have an issue they resolve it very quickly with no problems. I had a purchase that was a few years old and they even helped me there when I installed it on a new computer.
By Steve D.
Response from DirectDeals, LLC· Jan 1, 2023
Thanks for the review, Steve. We appreciate your long-term business and look forward to working with you on your next order. Thanks for trusting DirectDeals with your IT needs.
I was sent a non-functioning key for Office Home and Student. Customer support was quick to rectify the problem, but, in doing so, they sent me a key for Office Professional and now I have extra software that is taking up space on my computer and that I will never use. On the other hand, at least I can move this package to a new computer when the time comes.
By Brian
Response from DirectDeals, LLC· Dec 7, 2022
Thanks for the review, Brian. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
DirectDeals has been a great help in getting the software my organization needs right at the time we need it. Keith and the team over there are incredibly responsive and always willing to help.
By Richard
Response from DirectDeals, LLC· Dec 7, 2022
Thanks for the review, Richard. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Ankush was incredibly helpful with setting up Outlook 2021 remotely for me and also importing my old pst files. He was extremely patient with me on the phone for a very long time. The support from Direct Deals was incredible. Highly recommended!!
By Rick D.
Response from DirectDeals, LLC· Nov 28, 2022
Thanks for the review, Rick. We are glad Ankush was able to get your product installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Excellent customer service
By Michael H.
Response from DirectDeals, LLC· Nov 28, 2022
Thanks for the review, Michael. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
