Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
220 reviews
DirectDeals, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
DirectDeals, LLC (directdeals.com) has 220 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
220 approved reviews, newest moderated first
Fast, easy download and good directions. Just make sure you save that product ID!
By Craig
Response from DirectDeals, LLC· Sep 24, 2022
Thanks for the review, Craig. We are glad we were able to get your product downloaded and activated. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Great Job! Thank you so much for you time and help Anamul Haque.
By Imran
Response from DirectDeals, LLC· Sep 24, 2022
Thanks for the review, Imran. We are glad Anamul was able to assist you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Wonderful & trustworthy company. We were having problems installing MS Office 2019 and Ankush was able to fix multiple errors that did not pertain to our purchase DirectDeals. Ankush went above and beyond to help us install MS Office. Thank you so much, Ankush.
By ElsieTerrier
Response from DirectDeals, LLC· Sep 24, 2022
Thanks for the review, Elsie. We are glad Ankush was able to get your Office installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Just received my first order from Direct Deals, a Bosch vacuum cleaner. Good communication from the vendor throughout the process. Purchase arrived in good order and is exactly as described. Ordered on a Thursday evening, delivered to George mid-day Monday. Very, very happy.
By Frank M.
Response from DirectDeals, LLC· Sep 24, 2022
Thanks for the review, Frank. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals.
Ankush was super helpful with an office activation issue!
By Derrick
Response from DirectDeals, LLC· Aug 26, 2022
Thanks for the review, Derrick. We are glad we were able to get your Office installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Great customer service! We had a problem with a product that we purchased from DirectDeals. I emailed Customer Service and received a response and resolution within a day. They not only replaced the product but sent instructions on how to troubleshoot the installation and then followed up to make sure that it was installed and working properly. Great prices and great service. I highly recommend DirectDeals.
By Cherie
Response from DirectDeals, LLC· Aug 26, 2022
Thanks for the review, Cherie. We are glad we were able to get the issue worked out and all of your software installed properly. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Great communication and customer service. My computer had a lot of issues and they were good at helping me figure our the best thing for my computer. I would highly recommend DirectDeals. Thanks so much for all of your help. Ankush helped me a lot.
By Mishelay M.
Response from DirectDeals, LLC· Aug 26, 2022
Thanks for the review, Mishelay. We are glad we were able to help you with your support issue and get your computer issues worked out. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Exceeding helpful and patient. It was a pleasure working with someone that really cared about the customer. We need more response like this. Thank you, Terry Lengel
By Terry L.
Response from DirectDeals, LLC· Aug 26, 2022
Thanks for the review, Terry. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
