Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
451 approved reviews, newest moderated first
Alli Bell was very quick and professional in helping me resolve an account issue that I had. I really appreciate her quick assistance!
By John
Response from digitaltrust.com· Apr 13, 2026
Thank you for your feedback on Alli's care! We appreciate you, ! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Maggie was very helpful with my withdrawal and answered all my questions very professionally.
By Bernadette M.
Response from digitaltrust.com· Apr 6, 2026
Bernadette, we're so glad that Jazzlyn provided you with a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Jazzlyn was helpful as always. She cordially answered my question and sent me the requested documentation within 5 minutes of our phone call.
By Todd
Response from digitaltrust.com· Apr 6, 2026
Todd, we're here to help and we're so glad that Jazzlyn provided you with a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Chelsey Hugentobler was very helpful and answered all my questions quickly.
By Larr B.
Response from digitaltrust.com· Apr 6, 2026
Larr, we're so happy to hear Chelsey was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Nice lady, answered my question, thanks
By Tom H.
Response from digitaltrust.com· Apr 6, 2026
We're so glad you're enjoying the Digital Trust experience, Tom! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Krielow walked me through the process that i needed to follow, me being technologically challenged. NIce and slow.
By gary V.
Response from digitaltrust.com· Apr 6, 2026
Gary, we're so happy to hear Krielow was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Brittiany Cole did a wonderful job on our call today! She answered all of my questions in a professional manner. Brittiany sent me the email links to update my credit card information and email address.
By Brian P.
Response from digitaltrust.com· Apr 6, 2026
Brian, we're so happy to hear Brittany was able to provide you with the care you needed. Please don't hesitate to reach out to us again if you need any further help.
Helpful and patient!
By MYRNA E.
Response from digitaltrust.com· Apr 6, 2026
Thank you for the warm words, Myrna!
