Fast and accurate
Fast and accurate
By Steve R.
Response from digitaltrust.com· Apr 20, 2026
Thanks for the feedback, Steve! If you have anymore questions in the future, please don't hesitate to reach out.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
451 approved reviews, newest moderated first
Fast and accurate
By Steve R.
Response from digitaltrust.com· Apr 20, 2026
Thanks for the feedback, Steve! If you have anymore questions in the future, please don't hesitate to reach out.
I was having trouble with a form online and Chelsey Hugentobler with customer service handled my problem quickly and efficiently.
By DK
Response from digitaltrust.com· Apr 20, 2026
We're glad to hear Chelsey was able to handle your problem quickly and effectively, DK. If you have anymore questions in the future, please don't hesitate to reach out.
Customer service heard the problem and effectively solved ot.
By Gary G.
Response from digitaltrust.com· Apr 20, 2026
We're so glad you're enjoying the Digital Trust experience, Gary! Please don't hesitate to reach out should you need anything else.
very friendly and helpful! Thanks, Leslie!
By Ron G.
Response from digitaltrust.com· Apr 13, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Ron!
Always easy understandable and professional
By Captain M.
Response from digitaltrust.com· Apr 13, 2026
We're so glad you're enjoying the Digital Trust experience, Captain Mike! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Krielow's patience and information helped me complete this unfamiliar task of filling out the withdrawal forms. He also caught an error at the end and helped me rectify it. Thanks Krielow!
By Chris
Response from digitaltrust.com· Apr 13, 2026
Chris, we're so happy to hear Krielow was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
I called Digital Trust today with a few questions on my account. I was very fortunate to that Lucas answered my call! Lusas was very helpful and patient with me, he answered every question and explained everything clearly and calmly for me. Thank you Lucas for all your help!!
By Kathy P.
Response from digitaltrust.com· Apr 13, 2026
Thank you for your feedback on Lucas's care! We appreciate you, ! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Excellent customer service from Brittany Cole. Thank you
By Ilkka P.
Response from digitaltrust.com· Apr 13, 2026
Ilkka, we're so happy to hear Brittany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.