Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
451 approved reviews, newest moderated first
Very professional and friendly
By Mike B.
Response from digitaltrust.com· Apr 13, 2026
We're so glad you're enjoying the Digital Trust experience, Mike! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Quick polite service. just as it should be. Thanks James
By Karl S.
Response from digitaltrust.com· Apr 13, 2026
Thank you for your feedback on James's care! We appreciate you, Karl!
Alli was very helpfull, answered all my questions ..snd very professinal.
By Lloyd D.
Response from digitaltrust.com· Apr 13, 2026
Thank you for your feedback on Alli's care! We appreciate you, Lloyd! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Well handled from the start.
By Rob J.
Response from digitaltrust.com· Apr 13, 2026
We're so glad you're enjoying the Digital Trust experience, Rob! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
James Macariola answered all my questions and was very helpful
By Dave
Response from digitaltrust.com· Apr 13, 2026
Thank you for your feedback on James's care! We appreciate you, Dave!
Brittiany Cole was very kind and helpful in updating CC info on an account.
By Kathy P.
Response from digitaltrust.com· Apr 13, 2026
Kathy, we're so happy to hear Brittany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
We have been with Digital Trust for a few years now, and they have been very responsive to our needs. We highly recommend them.
By Douglas R.
Response from digitaltrust.com· Apr 13, 2026
We're so glad you're enjoying the Digital Trust experience, Douglas. Thank you for being a long-time client and for your recommendation. It means the world.
Krielow, from customer service, was great, answered all my questions and was very helpful as to how to fill out forms. I get really overwhelmed with IRA particulars but every time I call Digital Trust the service is 5 star. I have worked with two other companies in the past and they were not at all easy to deal with and never this helpful. Highly recommend Digital Trust for all your IRA needs.
By Kristen Roby G.
Response from digitaltrust.com· Apr 13, 2026
Kristen, we're so happy to hear Krielow was able to assist your needs. We're thrilled to hear that you're receiving 5 star service every time you call and truly honored to have your recommendation. Please don't hesitate to reach out to us again if you need any further help in the future!
