Best customer service
I talked with "Brandon H. " and had a good experience because he completed the call process instantly. My client and I did not need to wait. Thank you, "Brandon H
By Preksha P.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DigiCert's TLS/SSL Certificate solutions brings cutting-edge features that protect websites against known and future threats with a comprehensive advanced solution to secure unlimited servers with the strongest encryption and highest authentication available. DigiCert Inc. is a US-based technology company focused on digital security and headquartered in Lehi, Utah with international offices in Australia, Ireland, Japan, South Africa, Switzerland and United Kingdom.
DigiCert, Inc. (digicert.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
482 approved reviews, newest moderated first
I talked with "Brandon H. " and had a good experience because he completed the call process instantly. My client and I did not need to wait. Thank you, "Brandon H
By Preksha P.
Great experience with a certificate reissue problem I had. I used live chat and spoke with Vita who was knowledgeable, quick and helpful and resolved my issue pretty much immediately. Great work.
By James
Quick and responsive service, easy to work with clear on what next steps were to get validation completed
By Steve
Edjane helped with a cert update aod org update - and it went so well :-)
By Mr Maurice P.
Fast and effective service!
By Jader F.
Great support! Mitch Keyster, gave quick response and clear instructions for solving this problem
By Bård
Support from Brandon H was top notch. Verification process went smooth, even with the difficulties we had they were always available to keep trying
By Shawn M.
If you need to contact your sales person ours is Steven to turn on a feature to renew our certs good luck. You get the run around you might eventually get an email back that doesn't turn on the needed feature and yet your sales person is the only one who can do it. Support can't help and calling the main number those people can't help either. You can leave a voicemail and no one will call you back.
By Andy B.