Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DigiCert's TLS/SSL Certificate solutions brings cutting-edge features that protect websites against known and future threats with a comprehensive advanced solution to secure unlimited servers with the strongest encryption and highest authentication available. DigiCert Inc. is a US-based technology company focused on digital security and headquartered in Lehi, Utah with international offices in Australia, Ireland, Japan, South Africa, Switzerland and United Kingdom.
DigiCert, Inc. (digicert.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
482 approved reviews, newest moderated first
There was an urgent certificate order from one of our customers for a service that hosted on our infra. I put in a request and ask for expediting it. I worked with a few chat agent, sorry i only remember Denzil and he helped me to validation process when the phone number was not working properly, he did his best to reach out for validation. Really appreciate it.
By Ge Q.
I did a support chat with Denzil to try to expedite a company verification for a certificate reissue, and he ended up getting the process done in minutes while we chatted. He was very responsive and professional, and made the experience painless. If I ever need to use the support chat again, I hope I'm able to engage Denzil. We've been using Digicert for a couple of years, and continue to be satisfied with the quality of service. Thanks!
By Anthony M.
Very helpful in activating our certificates. To be able to easily get in contact with the right person through chat was very convenient.
By Mathias
Today I had a problem with checking the certificate. Mr. Fadia took care of the problem, the responsiveness was immediate and the solution was in less than an hour, excellent
By Mr Darko Š.
Je n'ai jamais vu un support aussi mauvais pour une société américaine. Tout le monde se renvoie la balle, personne ne répond précisment au mail qu'on leur envoie quand il faut pas attendre 10 jours car le réponsable est parti en vacances... Je ne recommande pas mais PAS DU TOUT !! Les prix sont exhorbitants , le support est proche du néant , à part recevoir des Bot reply ... NULLLLLL !!!!
By Velo R.
the staff (Fadia) is kind and really helpful
By Sandie
Wagiedah made a great job thx
By Gérard
cert issued from Valerie user 5*
By Luís C.
