Professional and Knowledgeable
Professional and Knowledgeable. We purchased our tickets at the last minute and were waiting at our hotel when we arrived. Thank you!!
By MICHAEL T.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
291 reviews
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Kentucky Derby Tickets - DerbyBox.com a Louisville Based Kentucky Derby Ticket & Travel Specialist. Full-time with 25 years experience providing Kentucky Derby Travel Packages & Premier Seating to the Kentucky Derby, Kentucky Oaks and all Horse Racing e...
DerbyBox.com (derbybox.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
291 approved reviews, newest moderated first
Professional and Knowledgeable. We purchased our tickets at the last minute and were waiting at our hotel when we arrived. Thank you!!
By MICHAEL T.
Upfront, honest, and easy to deal with. Also offered better prices than other large, local, on-line competition.
By Keith A.
Great customer service. I live in Oregon and was worried about my tickets arriving on time and they came two weeks before the promised date.
By Allen N.
Easy and a great way to enjoy my first Derby!
By Paula R.
I ordered my Kentucky Oaks ticket at last minute, got a great seat and picked up my ticket at the office the day before the race. I highly recommend DerbyBox.com for tickets. It's easy to order the ticket online, and pick up in the office if not enough time to get your tickets in the mail. I was given a parking lot pass when I picked up my ticket, which was a huge plus! Also, I received an email in advance of the office hours (closed on Derby Day), which was super helpful with planning.
By Jenny
Outstanding performance and customer orientation!
By William F.
Absolutely no problems. Everything perfect.
By Kimberly L.
We got our tickets from the Derby Box in a timely manner, when we booked the tickets over the phone, we paid $275.00 each for our seats, and were told that if we chose clubhouse seats we would be undercover, of course when we arrived on the Friday, for the Kentucky Oaks we were not undercover, very disappointing we had traveled from outer state to attend this event,Derby Box you need to tell the truth when you are selling tickets, would not book with Derby Box again.
By anthony K.