Great Service
We have used DerbyBox.com for years and have never had any issue. Great customer service!
By William K.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
291 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kentucky Derby Tickets - DerbyBox.com a Louisville Based Kentucky Derby Ticket & Travel Specialist. Full-time with 25 years experience providing Kentucky Derby Travel Packages & Premier Seating to the Kentucky Derby, Kentucky Oaks and all Horse Racing e...
DerbyBox.com (derbybox.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
291 approved reviews, newest moderated first
We have used DerbyBox.com for years and have never had any issue. Great customer service!
By William K.
Thanks, Kelly. It was everything you promised. The Fairfield hotel was conveniently located. Pick and dropoff were great. Our seats were under cover. Yeah, because it sure did pour. Morning mimosas were delicious. A great Derby experience was had by all!!
By Carrie T.
Package took care of everything! Was perfect ! Will definitely use them again.
By EkSmith
Great service!
By Gladys T.
I have used this company two years in a row for Ky Oaks tickets and they are affordable, service is quick and they available for questions! I will definitely use them again!
By Mary Ann C.
no hidden fees, price on the website is what you pay
By Richard H.
Great experience! Upfront TOTAL pricing was excellent. I abandoned other sites bc of the number of steps they made you go through b4 seeing all fees associated. Tickets and seats just as promised! Do wish you could click on a section (off their seating chart) and see all available seats in that section, instead of trying to tap each individual red marker. I never could see them all even using the smallest stylus.
By William S.
Great experience. The tickets were exactly what I wanted and the parking pass was only a 5 minute walk from Churchill Downs. the tickets arrived by express mail in early April well before the Derby. Great job!
By William S.