The staff at Derby Box is very…
The staff at Derby Box is very professional. Prices are reasonable and location of seats and boxes accurately represented.
By Donald F.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
291 reviews
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Kentucky Derby Tickets - DerbyBox.com a Louisville Based Kentucky Derby Ticket & Travel Specialist. Full-time with 25 years experience providing Kentucky Derby Travel Packages & Premier Seating to the Kentucky Derby, Kentucky Oaks and all Horse Racing e...
DerbyBox.com (derbybox.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
291 approved reviews, newest moderated first
The staff at Derby Box is very professional. Prices are reasonable and location of seats and boxes accurately represented.
By Donald F.
Great location to see the races and convenient to bathrooms, bar, etc.
By Clarence & Kristine G.
Got our Tickets for 2019 Kentucky Oaks and they were exactly what they said they would be and we were pleased with service and delivery. The particular box was described as having a betting terminal, but be aware you have to have a PIN and account to be able to use it. Probably best to set it up ahead of time.
By JP in T.
Good: suggesting flip flops for the long walk from drop off area to entrance. Information on attire should be sent out as far in advance as possible as shopping for dresses in pink for Running of the Lillies in support if breast cancer awareness and other dresses or suits for Derby Day take time. Magnificent hats are available in all hotels. No need to “make do” with internet hats. There is a parade 5-7 p m Thurs before @the Lillies”. Streets are all blocked off. Impossible to get to your hotel downtown. Would be nuce to know that so you can have dinner rhen go to your hotel. Pick up from hotel to Churchill Downs stops at 1 p m and resumes at 6 p m. Would be nice to know ahead of time.. or as we did, change to Sandollar transportation so we had more flexibility. We paid twice for the convenience. Finding your ride back to the hotel is a challenge as guards keep herding you away from where you are headed and where your return ride is parked. Pleasant surprise that Embassy suites had a photographer taking pictures at no charge in the lobby. Good to know that the town shuts down all city tours Derby weekend . Don t plan on seeing the university campuses nor the magnificent architectural buildings except in passing. Thete is also an app available so you can bet and order drinks. It is difficult to set up so set it up ahead of your visit.
By Cookie
Excellent service and very responsive! Had an awesome Kentucky Oaks experience and will definitely use DerbyBox again.
By Karen C.
Everything is always great with DerbyBox! The only people you can trust when it comes to Derby/Oaks tickets.
By Ryan C.
Got a pretty decent deal, tickets arrived on time, no problems at all. 2nd time I have used Derby Box, and both times I have been satisfied.
By Eric M.
I had called to confirm if our box was under cover and was told yes we were. Derby day rain and guess what No Covered box. 😢
By Lillian M.