DataRetrieval.comReviews of dataretrieval.com

Impressive Service. My hard drive was diagnosed by more than one party at it is physically dead and the chance to retrieve the data was debatable then I came across with File retrieval sales person was helpful he sent me a free FedEx shipping label and offered me a free diagnostic then it all came back to me positively with the capability of getting my data back with a very reasonable price. They made it and it was cool all the important data was there in the cloud, they sent me the way and the link how to download it into my computer. The complete process took only less than two weeks to do all of that. The guys are amazing and customer service is fantastic. Will use them again.

So I accidentally dropped a bottle of air freshener on my wife's laptop and it landed right on the hard drive bay, killing the computer completely. She was irate and thought she was going to lose all of her information. (Pictures, videos, work-related material, and even a novel she had written.) Lucky for me I found FIleRetrieval and they saved absolutely everything from the hard drive. I owe my life to FileRetrieval!

They really did a great job with my files. I sent them in and in less then a week I had the files.

I came to File Retrieval with an external 1 TB hard drive when it failed to read the drive. I usually back up all my files regularly, but life got in the way. I had some really important artwork (PSDs, JPEGs) files for work on the hard drive, and it was very important for me to retrieve them. I dropped it off at their location and they diagnosed the issue and gave me a quote. They were able to extract all the files and now I have all my artwork back! They have great communication and they get the job done!

"Amazing service with such amazing temper, i am definitely recommended.

File Retrieval was able to recoup files that were 20 years old. They were retrieved from an old desktop Mac, those enormous and super heavy colorful computer of the second half of the 90's. This work happened AFTER I had already taken my computer around to 3 or 4 little computer shops or alleged 'computer experts'. Because of the old model of computer I was afraid that the retrieval would be more difficult. Some people told me to NOT hope. None of the other computer shops was able to anything about it, that's when I started googling and finding File Retrieval. I hadn't read any reviews, I didn't collect much information about them, I just did it. Well, I'm happy I did because they were able to produce results in a very reasonable amount of time. The reason why I gave 4 stars and not 5 is because of some (useless) stalling on their side on the financial negotiation (yes, negotiation, because they were kind enough to grant a discount) and because of some unnecessary pressure I received just before getting the files in producing some positive reviews. Anyway, I'm not going to hold it against them, I understand how the ratings might be important to the good health of the company, so I feel totally in favor of recommending their service. They do get the job done.

Great customer service. MY CR walked me through every phase of the date recovery project. Explaining the process and costs. The tech staff was able recover 100% of the files. Amen. I will definitely use this vendor again if I find myself in a similar circumstance.

I had an issue with my Macbook so I contacted FileRetrieval for advice. I am not a tech person (that's why I got a Mac) but they explained what the problem was. They successfully transferred all my files to external storage, reinstalled the latest Mac OS, and I have successfully recovered all my artwork files from the last days. Their prompt timing was very essential for me as I was working on a tight deadline