DataRetrieval.comReviews of dataretrieval.com

Nothing more to say.

This is an updated review. My original experience was one of deep frustration with their service and the original review reflected that. However, Fileretrieval customer assurance contacted me regarding my review.They were very apologetic about my experience, listened to my comments, agreed that it fell short of their expectations and provided an agreeable solution. Given my earlier experiences with the company I was pleasantly surprised by their response to the review and their willingness to try to come to a satisfactory resolution. It is always nice to deal with a company that actually responds to feedback, especially negative feedback, and makes the effort to use that feedback to improve their customer experience.

As with any endeavor, there will be glitches that need to be worked out. Our company encountered a glitch and when I reached out to David at File Retrieval, he not only listened to our problem, he came up with a viable solution. As a business owner, I greatly appreciated David's prompt, courteous attention to my problem. He recognized that we had a serious issue, and went out of his way to rectify the problem. I would highly recommend this company to anyone who has had a problem and needs help retreiving their file system.