Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
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25 reviews
DataboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Databox is an AI-powered business intelligence and analytics platform for teams that need clear, trusted answers fast. It helps growing companies and agencies move from dashboards to decisions by connecting directly to the tools they already use, standardizing metrics, and making performance easier to understand in the moment.With Databox, teams can ask real business questions in plain language, get quick answers with visual context and explanation, and take action without managing complex pipelines, warehouses, or analyst-gated workflows. More than 20,000 growing businesses and agencies use Databox to align teams, save time, and inform predictable growth. Databox is SOC 2 certified, so your data stays secure and your team can move fast with confidence.
Databox (databox.com) has 25 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 13 reviews with 5 stars · Clear filters
Great Team, they really are customer centric and always there to support us. Great platform for Marketing dashboard at best price. I thinking they are unique with a perfect tool and customer friendly approach.
By Rohan T.
After reaching out to Databox, I was able to schedule a call within 12 hours — impressively fast. During the session, my customer success manager, Miloš Vukotić, helped me set up my account and build my first dashboards in just 2 hours. On top of that, he spent an additional 1.5 hours walking me through other features and details — all at no extra cost given our current plan. What stood out most was his patience and thoroughness. He made sure I genuinely understood every step of the process, so I could confidently create dashboards on my own going forward. Truly exceptional support.
By Antonia S.
the agents solve me all the questions I have!!!Thanks a lot!!!
By Cintia
The support team is very helpful. They are great and they easily resolve the issues.
By Ian Michael O.
1) Although Databox has a learning curve, it's quite intuitive and easy to use. 2) No software is perfect, so having good support is essential. Databox's support team is excellent! Friendly, professional, knowledgeable, and open to suggestions. It's one of the best support teams I've encountered. 3) They are always making improvements and are transparent about their roadmap, allowing us to submit and vote on feature requests.
By Rusty S.
The level of customer support for Databox is absolutely incredible. They are extremely quick to diagnose and fix any problems.
By Brian D.
Great customer service with a culture of progress and understanding for end-users.
By Brian B.
Support always helps get things right. Data visualization is not always easy, but Databox makes it worth the effort. Great tool!
By Rod M.
