I've been using it for years
I've been using it for years, spend hours crafting my dashboard, and now it stopped working. Do not recommend.
By Greg S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Databox is an AI-powered business intelligence and analytics platform for teams that need clear, trusted answers fast. It helps growing companies and agencies move from dashboards to decisions by connecting directly to the tools they already use, standardizing metrics, and making performance easier to understand in the moment.With Databox, teams can ask real business questions in plain language, get quick answers with visual context and explanation, and take action without managing complex pipelines, warehouses, or analyst-gated workflows. More than 20,000 growing businesses and agencies use Databox to align teams, save time, and inform predictable growth. Databox is SOC 2 certified, so your data stays secure and your team can move fast with confidence.
Databox (databox.com) has 25 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 3 reviews with 2 stars · Clear filters
I've been using it for years, spend hours crafting my dashboard, and now it stopped working. Do not recommend.
By Greg S.
Very expensive for what you get. Simple dashboards and very hard to customize. Also no support either. Have never gotten the support I need. Sent several emails but no replies.
By Hidde
I agree with the previous reviews. Been a customer for over 3 years and the idea is great but the amount of bugs and data not showing for no reason is crazy.
By Kevin R.