Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
Ronnie Rose always makes my purchases go smoothly.
By CHRIS H.
Response from Custom Truck One Source· Feb 1, 2023
Chris, thank you so much for the kind words! Ronnie is great to work with. I appreciate you taking the time to give us this feedback. -JC
Thanks for great service
By BRAD T.
Bob Dray is always quick, efficient, and full of technical help anytime I place an order with Custom.
By Chris R.
Really good experience acquiring my new crane truck, Joe always answering any single questions about it.
By T&J TREE E.
Response from Custom Truck One Source· Jan 25, 2023
Thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
Steve got my questions answered quickly and was great to work with
By Josh E.
Matt, my rep for years is very repsonsive and offers great service.
By Paul B.
We bought a boom truck it was clear as is where is. We had some moter issues with the DEF. An a few electrical with the out riggers. We had the truck about a week the team at custom truck immediately Sent a mechanic to address the issue at no charge to us. An no down time to the equipment. THANK YOU.
By Daryl N.
Fast and easy
By Curtis M.
