Great experience from design to order
Great experience from design to order. Thanks to Liz for her assistance in making this possible
By Joe W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Great experience from design to order. Thanks to Liz for her assistance in making this possible
By Joe W.
Lilian provided great service for custom embroidery patches. She followed up after I placed the order and made revisions to the artwork with a quick turnaround time.
By Tifany D.
Julie did a great mock up of my design. And I’ve ordered lanyards and stickers from these guys before and they always do a fabulous job.! ❤️
By Valarie L.
Julice has been great to work with and very helpful
By Scott B.
Lenita was extremely helpful and a delight to work with!
By Mike A.
Excellent quality and customer service from Liilian. Very happy!
By MsDoover
Great product and Lillian provided excellent customer service!
By Josh
Amazing customer service (Penny), the product is BEAUTIFUL, and the order was last minute, so they got it to me quickly. Will definitely use again.
By Tap D.