Customer service was great
Customer service was great! Judy is who helped me. They always responded quickly and was of great help with all the changes made.
By Ryan D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Customer service was great! Judy is who helped me. They always responded quickly and was of great help with all the changes made.
By Ryan D.
Prompt useful responses immediate mock ups really great service
By natasha abdul A.
Liz was awesome! Very accommodating, made multiple changes to my graphic to get it just right! Speedy response time! Absolute pleasure to work with!
By Shaefer K.
Patient and meticulous attitude from the entire team and Mario in particular.
By Evert K.
Fay was amazing. She understood my requests and did a fantastic job.
By Alina S.
Excellent pens and customer service working with Fay! Love the pens!
By Ashley S.
My agent, Celia, took great care of me!
By Adam
Judy- Sales Coordinator guides you the best and provides excellent service.
By Shivani