Nancy did an excellent job ensuring we…
Nancy did an excellent job ensuring we received our pins promptly, and they look fantastic! Her attention to detail and timely service are much appreciated.
By John C.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Nancy did an excellent job ensuring we received our pins promptly, and they look fantastic! Her attention to detail and timely service are much appreciated.
By John C.
The order was perfected by the company's artist based on my rough sketch and idea. The product was extremely quality made and at a very good price. Lilian was awesome to deal with and made sure I was informed on where the product was in the process and ensured it's timely delivery on my tight schedule.
By Damon J.
Fay was great, quick and creative. my pen wasnt legible and she quickly helped me to rearrange things to make it perfect. Thanks Fay
By Christiana L.
My order came quick and the pens turned out fantastic! Jean was excellent in assisting me with my order, quick with the proofs and met my deadline with plenty of time to spare. Thank you very much! Very happy customer!
By Mandy
Fay was great!
By Arianna Leon U.
Nancy is the best! Fantastic customer service!
By Briana G.
Violet was super responsive and gave me quick updates. Very patient and helpful through the design process
By Jessika
Second time ordering. Pins are excellent and service from Ingrid was outstanding!! I will order again!
By Onn B.