The process was easy and customer…
The process was easy and customer service was great. Liz was very helpful and responsive.
By Nicholas B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
The process was easy and customer service was great. Liz was very helpful and responsive.
By Nicholas B.
Great Service . Willing to go the extra mile to make sure the job just done right. Will be useing them for my needs going forward.
By Doug G.
Have bought several hundred patches of various designs through GS-JJ and couldn’t be happier!! Celia specifically has been the best customer service agent I’ve ever had the pleasure of working with!! She’s super friendly and extremely responsive. It’s been the awesome relationship she’s built that keeps me coming back and buying patches! Thanks Celia, keep up the great work!!!
By Patrick
Great customer service
By Joshua
I have never used a company for anything that has such a high level of Customer service. Liz was helpful every step of the way answering any questions I had and giving me updates every step of the way during the process.
By natalie C.
Very kind, attentive and patient, she helped me with everything, easy to talk to, she solved my problems quickly, thank you Julice
By Andy V.
Easy and fast to work with.
By Eli H.
So far it's been an excellent experience and the customer service has been exceptional. Celia has been just excellent.
By Jacob A.