Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,322 reviews
CurologySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,322 approved reviews, newest moderated first
My skin’s holy grail! Not only do their products TREMENDOUSLY help my skin, they’re very helpful and even send extra goodies sometimes! I’ve used this company several times over different parts of my life and each time it is consistent and goes above just getting the job done!
By elizabeth A.
If I could give 0 stars I would. After canceling my subscription they charged my account 70$ 4 months later. I never received a package or anything. I contacted the company on every platform they had available and never heard from anyone. I would not recommend this company to anyone ever
By Emily M.
customer service is the worst! They don’t solve any problems and are quite rude. Didn’t answer many of my questions and told me they don’t feel like curology is for me when I didn’t understand. It was very frustrating.
By Emma C.
I like the cleanser, moisturizer, and formula made for my skin, no complaints. However, I use acne spot patches from time to time but I tried these and they gave me a red patch from the adhesive or something. I also tried the micellar makeup remover (which I also use normally in different brands) and this one was so harsh on my eyes. It stung a lot. To be fair I do have sensitive skin but I normally don't react this way to similar products.
By Ellen
I have spent hundreds of dollars on other products that would only clear up my daughter's face for a month and then the breakouts would return. Curology is the only product that has worked. This has helped her self esteem and she is more confident.
By carla L.
Scam. I didn't approve the second charge. They still shipped the product and refusing to accept it back. And refusing to refund
By Denis R.
I signed up and received my sample set by mail. The questions were unnecessarily invasive about my medical history! When I liked the lip balm and requested to buy additional ones in my next monthly subscription box, I was told NO. And then my subscription was cancelled. The customer service is simply terrible!
By Robyn K.
It does work and the moisturizer helps hydrate the skin without cloaging pores. But I DO NOT like the fact that the ance cream inside container is 1/3 the actual bottle size. They have a fake advertising product. If I buy something at full price I want a complete bottle. It's a costly product and they don't allow you to select your subscription. It not worth $70 the expense and rip off.
By Lewis L.
