Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
815 reviews
AylaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ayla, we think that a great beauty shop shouldn’t just deliver the most effective non-toxic products in the world. So we also deliver the most well-informed, personalized guidance — turning the simple search for a product into an enlightening journey.Browse our expert-curated range of the most effective and good-for-you beauty products from around the world: each one was chosen for our shelves for a specific reason. If you'd like more guidance at any point, take a bespoke journey with us by ordering custom samples created just for you. You can also get a list of personalized recommendations from our rigorously trained Guides. Either way, we're always available to help you get the best results. Call, email, or visit us at our San Francisco studio — our current store hours are M-F from 10am-5pm, and we're located at 1825 Bush Street in San Francisco.Please note that we are not related to a company based in Australia with a similar name.
Ayla (aylabeauty.com) has 815 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
815 approved reviews, newest moderated first
Dara Kennedy and her amazing staff make Ayla one of my favorite places to visit in San Francisco. They are welcoming,and so helpful about any dilemma I have about skincare. Their products are curated by Dara for effectiveness and high quality ingredients. The ones she has personally created have become a cult favorite among her devoted clients because they work so well. Please visit and see for yourself. You are in for a treat.
By Linda R.
I ordered in April for a birthday in June. It is now at the end of September. I have reached out multiple times with their last response in July. I would caution anyone from buying from them. Extremely frustrating!!!
By Greg J.
Response from Ayla· Sep 28, 2026
Hi Greg, I am sorry to hear that you had a negative experience. I have looked up your name in our system and cannot find a profile or an order under your name. There are several fake businesses using our name and unfortunately it is beyond our control .You can send us an email to [email protected] to inquire further. Happy to help. Best, Stephanie
The website says 6-10 weeks. I ordered a pair for my wife on May 3rd. I have tried to contact them several times for a status on my order to receive no response from her or her so called father. After more than a dozen attempts to contact them we still have not received a response.its now 19 weeks after the order was placed. I’m not sure that it’s not a scam. That’s why you can’t leave a review on their site. Very disappointed.
By Larry K.
Ordering, shipping and delivery were seamless. Love the lipsticks I ordered from Vedi Beauty.
By LR
They have never done less than 5 stars for me. The line of products they carry is carefully curated and superb. And as an extra bonus, they’re nice!
By OAFB
Sehr schlecht, nach fast 2 Wochen Nagel aufgelöst.Hab sehr teuer gezahlt.Behandlung bei Cansu.Bin sehr enttäuscht.Heute hab angerufen, und eine unfreundliche AW.habe ich auch bekommen. Ich gehe nie wieder hin.
By L.B.
Great quality makeup products. Very satisfied with the results.
By Md. Emon M.
Great service and great products. Delivery was super quick and I loved the free samples.
By Linda F.
