Saturday, November 7, 2026 · Customer reviews of US businesses
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1,322 reviews
CurologySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 103 reviews with 4 stars · Clear filters
I have combination skin which means it’s dry and oily at the same time so I wanted to try out curology to see if it could help with my breakouts and combination skin. I like the gentle cleanser and moisturizer because it’s light and leaves my skin looking clean and lighter. My face is still adjusting to the RX cream and minor breakouts still happen but it doesn’t happen as often as it used to. It is pricy so I don’t know if I’ll keep this subscription.
By Bri
Update: Customer Service reached out to find a remedy to the problem. It's a shame it took a Trustpilot review to get them to respond, but I appreciate them taking the time to help resolve this. Old Review- BE WARNED: They do not give you refunds and don't accept returns. They will take your card information and not tell you when they are shipping out another batch, then you get a surprise $100 bill that they refuse to refund you. Be careful!
By Holly T.
Response from Curology· Aug 11, 2025
Hi Holly, thank you for sharing your thoughts, I want to apologize that we've missed the mark! To clarify, the trial is meant to last for the first 30 days of your subscription. After that, your full-sized shipment will process & bill by your chosen box. As a courtesy, we sent an email reminder beforehand to help ensure you were aware and prepared for your upcoming shipment. As no account changes were made, your order was processed as scheduled. Not to worry, we completely understand your concerns and so I'm happy to refund that invoice for you! I've sent you an email with more details now. If you have any additional questions, you can always contact us at [email protected] or via SMS at 415-200-2060 at any time and we'd be happy to help! Have a wonderful day, and I hope to hear from you soon!
I got a very good and professional customer support, issue was clearly explained provided the resolution.
By Shai
I really like the results , what I got from feedback was that my skin looked smoother and it had more even tones .The only reason I gave it a four was that it didn’t last that long , the bottles are sort of small but use sparingly and you’ll see great results !
By Susanf
I'm a subscriber. Your main product is amazing my only cobcern is your suncream . Your sunblock is horrible hard to absorb leave white layer also clumby when trying hard to rub dont recommend this product at all hope you guys improve this product. (my review based on one month try) .its a must product for me
By Roudy G.
I love Curology!!! I have not seen my full result yet because i have not been using it long enough but I love it!! The only thing I don’t like is if I forget to wash my face one time I will break out. But when I first started using it I would wash my Face morning and night, but since I am in school, I am rushing in the morning and I don’t always have time to wash it which it doesn’t cause a huge. I would just recommend to wash morning and night if possible!!!
By Everlee T.
The only reason I am giving this 4 stars is the price compared to the amount you get. My prescription does wonders to my face and for that I would give all the stars. My acne didn’t start until I was 24/25, I am now 31 and this is the only product that has seemed to work!
By Brooke
It’s super easy to get in touch with your doctor and the support team, which I love.
By Breoni R.
