Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
682 reviews
Craftmaster Hardware, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Not only did they have the obscure internal deadbolt part we needed, they had enough on hand that we could stock up. When their first distribution source proved to be out of the part, they quickly pivoted to another source and found the parts and had them shipped. The experience was very, very positive.
By Robert C.
Always a fast delivery time after order
By William H.
Next day delivery!
By John S.
Fast excellent service! Secure packing and shipping! Great Job!
By Bruce C.
Online picture of item was exactly what I needed. I ordered it and received it the next day. That's the best service I could have asked from a supplier!
By Rich L.
You have excellent customer service!
By Lawson M.
They helped me find what i needed in chat and did a follow up email to make sure my question was answered. Thank you
By Donna H.
Still have not received the item ordered
By Russell P.
Response from Craftmaster Hardware, LLC· Jun 5, 2023
Hi Russell, This item is expected to ship today. Thank you for your business. Dan D
