These guys have a great selection of…
These guys have a great selection of products. I appreciate the user friendly website as well.
By customer
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
These guys have a great selection of products. I appreciate the user friendly website as well.
By customer
Very thorough knowledge and expertise regarding product. Great assistance with need.
By customer
Perfect fit!
By Peter
It's always great working with them .
By Gerardo A.
None at this time
By customer
Your guys website isn't user friendly. I found the item I wanted but couldnt place it into my cart. It had a option to pick a right angle but I needed the straight one and there's no option for that so I'm guessing that's why I wasn't able to add it to my cart.
By Jeremy
Response from Craftmaster Hardware, LLC· Apr 2, 2025
Hi Jeremy, i apologize for your experience. Please contact Jose at 800-221-3212 x 225. He can assist offline if item not on site. While we do have many items on site, the various lines run very deep. We can assist you. Thank you for the feedback! Dan D
Fast, friendly service.
By Jennifer S.
Products were fine. To complete your shipment, one of the two your shipments, USPS routed through the USA and took over a week to be delivered.
By XTC I.