Honor what you state
Honor what you state. Satisfaction guaranteed. Honor that or don’t put it on your website
By Bessie N.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Honor what you state. Satisfaction guaranteed. Honor that or don’t put it on your website
By Bessie N.
I received the new frames and they were an exact match to the ones that I needed to replace since the nose piece broke off. They came faster than expected too.
By Brent
Excellent prices and speedy shipping!!! I will return soon to buy more.
By Pete F.
Fast shipping authentic glasses!!!
By Dre Wavy M.
arrived quickly.. what I ordered.. no complaints p
By PATRICIA
Then one week the frames literally fell apart as I was cleaning him worst customer experience ever
By jimmy D.
Great experience shopping @ coolframes. Ordered two frames, the price was great and the shipping was very fast. Its the 2nd time that i'm ordering from them and i would probably come back again in the future.
By Ohad I.
I have been a customer of Coolframes since 2009. For my recent purchase, Coolframes sent me replacement sleeves which I require for my rimless frames at no extra cost. It made me a happy customer and I will return again for my next purchase.
By CC S.