Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
ConnectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
679 approved reviews, newest moderated first
Best price anywhere online. Excellent support regarding product availability and the order and shipping process.
By Gary B.
Response from Connection· Dec 30, 2024
We appreciate your kind words and are thrilled to hear about your positive experience with our pricing, support, and order process.
Very easy , fast response ,Excellent customer care and help.
By Joseph R.
Response from Connection· Dec 30, 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer care and are glad you found our service easy and responsive.
Prompt delivery and price.
By John G.
Response from Connection· Dec 30, 2024
Thank you for your review, and are glad you had a fast, affordable experience.
The item I ordered was exactly as described at an amazing price. Shipped quickly and was packaged to protect the item. This was my first experience with Connection but I will be ordering all of my computer supplies through them from now on.
By elizabeth F.
Response from Connection· Dec 30, 2024
Thank you for your review. We are thrilled to hear you had a positive experience with your recent order. We strive to provide our customers with the best possible service and selection. We look forward to serving you again soon.
Easy to use.
By Clayton K.
Response from Connection· Dec 30, 2024
Thank you for your kind comments on our ease of use!
The product is as advertised.
By Johnny
Response from Connection· Dec 12, 2024
We're glad to hear you found the product as advertised.
I’ve been working with Becky and her team for years, and they are fantastic. Always responsive, reliable, and genuinely committed to customer satisfaction—a rare quality these days. I highly recommend them!
By Neil R.
Response from Connection· Nov 20, 2024
Thank you for your kind words. We're so glad to hear you've had such a positive experience with our team. We look forward to serving you in the future!
They charged me twice for three Meraki licenses and 10 days on they still have not delivered. No one picks up the phone and they don't reply to emails. I'm gonna have to do a credit card chargeback.. :(
By Pablo
Response from Connection· Nov 20, 2024
We're sorry to hear you have had issues with this order! If you can please provide your order number, we will look into this and get back to you. Thank you for your time leaving a review and we look forward to resolving this.
