ConnectionReviews of connection.com

730 Milford Road, Merrimack, New Hampshire

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The Fair Hearing score

4.4/ 5

Great

679 reviews

Connection4.4Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Connection

PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.

Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.

Also known as: connection.com
Website: connection.com
Category: Computers & Phones
Location: Merrimack, New Hampshire
Listed on The Fair Hearing: 2026

More in Computers & Phones, New Hampshire

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Connection reviews

Showing 35 reviews with 4 stars · Clear filters

Apr 29, 2026
Website is easy to navigate
Website is easy to navigate. But prices are high.
By CA
Response from Connection· May 8, 2026
Thank you for the constructive feedback. We really appreciate it.
Feb 4, 2026
Great rep, lackluster website
Our rep was great and very responsive, but the website and shopping cart experience seems very dated and needs modernized for a better user experience.
By Chris
Response from Connection· May 8, 2026
We appreciate your feedback on our website. Thank you!
Dec 9, 2025
Accurate description of product
The keyboard and mouse are exactly what I expected and the price was the best.
By John B.
Response from Connection· Dec 9, 2025
We're happy the keyboard and mouse met your expectations, and we appreciate that you found our price to be the best. Thank you for your feedback!
Jun 12, 2025
Good variety of equipment
Search is a bit frustrating, but good variety of equipment.
By Sophie W.
Response from Connection· Jun 13, 2025
We appreciate your feedback and are glad you found a good variety. We are currently upgrading our search to a new version and it should help improve your experience. Thank you for your time spent to leave feedback.
May 24, 2025
They rectified a mishap that happened…
They rectified a mishap that happened and were able to ship my item on a timely basis. Thank you.
By Joseph
Response from Connection· May 27, 2025
We appreciate your feedback and are glad we could resolve the issue and ship your item quickly. Thank you for your review.
Feb 20, 2025
Good products at fair prices and fast…
Good products at fair prices and fast service and delivery
By Ross
Response from Connection· Feb 21, 2025
Thank you for your review and we look forward to continuing to provide great pricing and a speedy experience.
Dec 7, 2024
The product is as advertised.
The product is as advertised.
By Johnny
Response from Connection· Dec 12, 2024
We're glad to hear you found the product as advertised.
Sep 19, 2024
the customer service (Justin) was very…
the customer service (Justin) was very supportive, patient & prompt in assist me
By MaryPeace Ho, L.
Response from Connection· Oct 3, 2024
Thank you for your review! We appreciate your kind words and will share your feedback with Justin.

ConnectionReviews of connection.com

Rating distribution

What customers rate

About Connection

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ConnectionReviews of connection.com

Rating distribution

What customers rate

Connection reviews

Website is easy to navigate

Great rep, lackluster website

Accurate description of product

Good variety of equipment

They rectified a mishap that happened…

Good products at fair prices and fast…

The product is as advertised.

the customer service (Justin) was very…

About Connection

More in Computers & Phones, New Hampshire

MacConnection

GovConnection

Gpucycle

Mojo Dialing Solutions

Connection reviews

Website is easy to navigate

Great rep, lackluster website

Accurate description of product

Good variety of equipment

They rectified a mishap that happened…

Good products at fair prices and fast…

The product is as advertised.

the customer service (Justin) was very…