Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
ConnectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
679 approved reviews, newest moderated first
Another smooth and quick purchase through Connection. They're only getting better in time. Still being thoroughly taken care of by our same Account Manager for many years now. :)
By Valued C.
Response from Connection· Sep 19, 2025
We're happy to hear that your purchase was easy and fast. It's great to know you've been thoroughly taken care of by your account manager for many years. We appreciate your continued business!
Purchased replacement batteries for my UPS. Found an alternative to expensive OEM replacements. Received the batteries within days, installed the next evening. Connection ship fast and pain-free.
By Vic D.
Response from Connection· Sep 12, 2025
We're happy to hear that you found a great alternative for your UPS replacement batteries. We're glad it was quick and easy. Thanks for your review!
Ordering was easy and shipping was fast!
By Julie W.
Response from Connection· Sep 11, 2025
We're glad you recieved everything quickly and had an easy time ordering! Thank you for your review.
Jason Blake is very helpful and accommodating. He gets back to me right away and is knowledgeable regarding the product I buy.
By Bill G.
Response from Connection· Sep 11, 2025
We're happy to hear that you had a positive experience! We appreciate your kind words regarding the helpful and prompt service you received. Thanks for your review.
Super helpful and made great suggestions
By Lauren W.
Response from Connection· Sep 10, 2025
Thank you for your review, we're so happy to be helpful and provide you with products that met your needs.
Always great service and I get orders quickly
By Adam M.
Response from Connection· Aug 19, 2025
We're glad you find our service great and orders quick. Thank you for your review!
Trying to order on line was difficult. Had to call in to get help to process online order. Price of USB Kingston 64 gb was very good along with free shipping. Thank you
By dollarbill
Response from Connection· Aug 13, 2025
Thank you for your feedback and we're sorry to hear you had trouble placing your order online. We're glad you found good pricing and enjoyed our free shipping. We look forward to serving you again in the future!
Regardless of my small purchase, my order was treated with the attention that merits a big order. There was concern for credit fraud and so there was an email sent out for me to respond and verify that I was a legitimate buyer using a legitimate credit card that I used to purchase. It was impressed on me that the business will take the extra effort to verify my order and not just rush delivery if there might be questions. Also their prices are very competitive and will refer my friends and colleagues to visit Connection's website to compare prices and place an order with confidence. I can trust this business and that is not easily given, but I am convinced that I can trust Connection with even bigger orders in the future. Thank you for fulfilling my order in a timely and trustworthy manner !!
By Patrick P.
Response from Connection· Aug 6, 2025
We appreciate you taking the time to share your experience. We're happy to hear that our attention to detail and security measures made you feel confident in your purchase. It's great to know that our competitive prices and service impressed you. Thank you for your trust and review!
