Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
ConnectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
679 approved reviews, newest moderated first
Packaging and set up was easy. Customer service was good. website was easy to navigate.
By Devon H.
Response from Connection· Nov 10, 2025
We're happy to hear that the packaging and setup were easy! We appreciate your positive feedback regarding our website and customer service.
Fast response and good pricing.
By Dave S.
Response from Connection· Nov 10, 2025
We're happy to hear that you had a positive experience with our quick response and pricing. Thank you for your review!
Connection sales reps are always quick to respond and knowledgeable about the products. Shipping is fast, the order process smooth and items are in stock and ready to ship same day in most cases.
By Valued C.
Response from Connection· Nov 10, 2025
We're happy to hear that our sales representatives are quick to respond and knowledgeable. We're also glad you find our shipping fast and the order process smooth. Thank you for your review!
Always very helpful.
By Gary B.
Response from Connection· Nov 4, 2025
Thank you for your review, we're happy to help!
Very accommodating in how we need our quotes and invoices created in helping with multi-location purchases. Fast shipping and great overall process.
By Jeremy P.
Response from Connection· Oct 21, 2025
We're so happy to hear our flexibility in invoicing makes your process easier and items arrive quickly. Thank you for your review!
Jared Studley, My account rep is fantastic to work with. He takes the time and effort to get to know his clients and always makes sure to get you the product that best fits your environment. I highly recommend Connection as they get the equipment here quickly while getting the best cost.
By Danielle
Response from Connection· Oct 21, 2025
We're happy to hear how wonderful Jared is at getting you the best product possible. We're also glad you're happy with our quick delivery and great prices. Thanks for your review!
Fast and Easy
By Amanda B.
Response from Connection· Oct 21, 2025
We're glad everything was quick and easy! Thank you for your review.
My experience with Connection has been very positive. My request are handle quickly and our account manager has been very helpful.
By Dan C.
Response from Connection· Oct 6, 2025
We're happy to hear that your experience has been positive. It's great to know that your requests are handled quickly and that our account manager is helpful. Thank you for your review!
