Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
523 approved reviews, newest moderated first
Elizabeth always helps make sense of accounting questions - I am grateful for her guidance and expertise.
By Kathy
Response from Collective· Oct 9, 2026
Hi Kathy, thank you so much for the review! We are so grateful for your business, and we are thrilled that Elizabeth’s guidance and expertise help bring complete clarity to your accounting questions!
Two things 1) they make it SO simple, they really simplify an otherwise boring and menial task. The kind of people who need this - who this is for - they can't be bothered with the minutia and Collective streamlines that for them. 2) it makes their company their dream their ambition their work REAL. Anytime you can hold up a mirror to a solopreneur and show them the results of their work is heroic and that's exactly what Collective has done.
By Justin H.
Response from Collective· Oct 9, 2026
Hi Justin, thank you so much for this incredible and thoughtful review! You hit the nail on the head regarding our core purpose: taking the boring, menial minutia off your plate so you can stay fully focused on building your ambition. We truly believe that the work solopreneurs do is heroic, and being able to support your business, streamline your operations, and celebrate your hard-earned results with you is an absolute honor for our entire team!
I had a good meeting today with Brian. We hadn't met before so he asked questions to get acquainted with my business. I established my agenda for the meeting and we were able to get through all my concerns. He gave me clear steps to complete and explained the follow up he would complete. Looking forward to meeting again soon once we hear back from accounting on a few items
By Casey J.
Response from Collective· Oct 9, 2026
Hi Casey, thank you for sharing such detailed feedback about your first meeting with Brian! We love getting to know new members and their unique business setups, so we are glad Brian could walk through your full agenda, answer every concern, and give you actionable next steps. Supporting your business journey is our passion, and we look forward to your next meeting together!
Brian is very helpful and informative! The platform is easy to use and clear.
By Lilly R.
Response from Collective· Oct 9, 2026
Hi Lilly, thank you for the review. We are so glad Brian gave you informative support and that you are enjoying our clear, easy-to-use platform. We love supporting your business!
Quick easy, knowledgeable, helpful and polite. Shahzeb has been great.
By Ryan R.
Response from Collective· Oct 9, 2026
Hi Ryan, thank you so much for the kind words. We are glad Shahzeb could deliver fast, expert support to keep your business moving smoothly.
Very thorough and patient help with some details I needed to understand better. Incredible patience and lots of time given to explain.
By Lindy P.
Response from Collective· Oct 9, 2026
Thank you for taking the time to leave us a review! Business finances take care and patience to navigate, so we are thrilled our team could give you all the time you needed to feel fully supported in your business.
Brian is very informed about the platform specifics as well as general, not-Collective-only, information about taxes and payroll. He is very friendly and patient, which I appreciate for my first year using the platform.
By Alex E.
Response from Collective· Oct 9, 2026
Thank you for leaving such a thoughtful review! Navigating payroll and taxes during your first year can feel like a lot, so we are delighted that Brian's patience, friendliness, and deep industry knowledge gave you total confidence. We are so proud to support your business as you grow!
I love Collective. They've made everything very easy for me. Great service, great staff, super manageable and straightforward, AND you get to save a lot of money! Worth it.
By Giulia F.
Response from Collective· Oct 9, 2026
Hi Giulia, thank you so much for this wonderful review! Making small business finances manageable, straightforward, and cost-effective is what we live for, and we are so grateful to have you in the Collective family.
