Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
523 approved reviews, newest moderated first
Elizabeth is an amazing Member Success Manager. As an entrepreneur, I am always more comfortable about my finances, business projections, and tax structure after our virtual sessions. Highly recommend!
By PROJECT N.
Response from Collective· Oct 15, 2026
Thank you for the fantastic recommendation! We are thrilled to hear that your sessions with Elizabeth consistently give you complete clarity and peace of mind.
He was very patient. Jorge did an excellent explaining absolutely every question I had. I think he should get a raise. I oved working with him. This is our second meeting and both times he was excellent.
By Judith J.
Response from Collective· Oct 15, 2026
Hi Judith, thank you for the wonderful feedback! We are delighted that Jorge provided such patient, thorough guidance and answered all your questions across both of your meetings. We truly appreciate having you as a member!
It's incredibly user friendly and cuts down the amount of time I spend invoicing.
By Jeree T.
Response from Collective· Oct 15, 2026
Hi Jeree, thanks! We love saving you time so you can get back to what you do best.
John is amazing! He was able to accommodate to my schedule and answered all of my questions in a very patient and kind manner. I feel much better after my finances after our conversation.
By Anitha
Response from Collective· Oct 15, 2026
Hi Anitha, thank you for sharing! We are thrilled John was able to accommodate your schedule and walk through your questions with such care. It is wonderful to know you feel much better about your finances now!
Elizabeth is the best!! Always super helpful, very quick to respond, and just warm and friendly; always such a relief after meeting with her! Shes super knowledgeable, knows her stuff, great attention to detail, and when she says she is going to follow up, she does. She is on it! Thank you Elizabeth for all your support and help! I could not do this without you!!
By Brian L.
Response from Collective· Oct 15, 2026
Thank you so much for the incredible review! Elizabeth is fantastic at following through, staying attentive to the details, and providing dependable support. We are delighted to hear how much of a relief working with her is for your business!!
Nelson was very helpful and thorough!
By Donovan S.
Response from Collective· Oct 14, 2026
Hi Donovan, thank you for the review! We’re thrilled to hear Nelson was so helpful and thorough. We appreciate your support!
Quick and easy!
By Natalie F.
Response from Collective· Oct 14, 2026
Hi Natalie, thanks for sharing! We’re glad we could make the process quick and easy for you.
Elizabeth is an incredible resource for our business. She is extremely knowledgable and takes the time to listen to our questions and provides excellent guidance. She is a keeper!!! CRM Ventures LLC
By CRM Ventures L.
Response from Collective· Oct 14, 2026
Thank you for the fantastic feedback! We couldn't agree more; Elizabeth is amazing, and we're so glad her guidance and expertise continue to support your business.
