Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
523 approved reviews, newest moderated first
It was super easy to set up a call to address my questions. Shelby was very helpful in answering these questions and followed-up with me very quickly on something she didn't immediately know the answer to.
By Sam W.
Response from Collective· Oct 9, 2026
Hi Sam, thank you for the great review! We are glad Shelby could answer your questions quickly and deliver thorough follow-ups. Providing reliable support for your business is what we strive for every day!
John was so helpful I was pinching myself! I have been running a solo-business for years and never had that much clarity about my finances. Genuinely am so grateful and excited to continue working with him and Collective. A huge sigh of relief to have this kind of support.
By AbbyRae
Response from Collective· Oct 9, 2026
This review truly brought a huge smile to our faces! Running a solo business for years takes so much grit, and we are deeply honored to bring you complete financial clarity and that huge sigh of relief. John and the entire team are so excited to keep supporting your business journey!
Jonquala was super helpful and incredibly patient with my questions. Was a wonderful experience!
By Sureel
Response from Collective· Oct 9, 2026
Hi Sureel, thank you so much for the note! Jonquala will be thrilled to hear her patience and care made your experience so positive. We love serving your business!
Fallon Tuthill is wonderful. She patiently walks me through each task step by step and always keeps me informed about updates and changes. Her guidance takes away the anxiety and panic that can come from not understanding something, and I truly appreciate her patience and support. I’m also glad that Collective is continuing to update and improve its technology to make things more efficient. Those improvements have made things much easier for me as well.
By Danielle T.
Response from Collective· Oct 9, 2026
Hi Danielle, thank you so much for taking the time to share this detailed feedback! Fallon is fantastic at removing the anxiety from business finances with her patient, step-by-step guidance, and we are so glad she brings you peace of mind. We are also thrilled to hear that our ongoing technology upgrades are making your day-to-day work easier. Supporting your business growth is a privilege for us!
The best on-boarding experience I've had. Accounting is tough, and Shobi made it easy.
By Abdul R.
Response from Collective· Oct 9, 2026
Accounting can definitely be tough, so we are thrilled Shobi made it simple and stress-free for your business!
Switching to an S corp and having the Collective take care of my bookkeeping needs has been such a load off my plate as a business owner. Communication is timely and their task list keeps me on track every month. Highly recommend!
By Melanie R.
Response from Collective· Oct 9, 2026
Hi Melanie, thank you so much for this awesome recommendation! Making the move to an S Corp and streamlining monthly bookkeeping are huge milestones, and we are glad our team and task lists keep your business organized and on track. We love having you with us!
Shobi was so nice and so helpful! I had so many questions and worries and his calm and happy demeanor solved them all!
By Colleen Ford L.
Response from Collective· Oct 9, 2026
Shobi's calm and happy approach is truly wonderful, and we are so glad he could take all the worry out of your business questions!
great efficient team
By Garry M.
Response from Collective· Oct 9, 2026
Garry, thank you for the review! Keeping things fast and efficient for your business is always our priority.
