Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
523 approved reviews, newest moderated first
Shobi was fabulous and knowledgeable. He did everything with ease and kindness. THANK YOU SHOBI!
By Chrissy C.
Response from Collective· Oct 9, 2026
Hi Chrissy, thank you for the wonderful shoutout! Shobi will be so happy to hear your kind words, and we are so honored to support your business!
super kind and helpful. knowledgable and answered all my questions. Thank you, Shobi!
By Jacquie G.
Response from Collective· Oct 9, 2026
Hi Jacquie, thank you for the sweet note! We love answering all your questions and making sure your business feels 100% backed up every day.
I'm so grateful to have the support of the collective team, especially my monthly meetings with Elizabeth. I always leave feeling more grounded and secure ~ which isn't always an easy thing to say about finances, especially as a solopreneur.
By Anahita K.
Response from Collective· Oct 9, 2026
Thank you for sharing such a meaningful note! Managing finances as a solopreneur can bring up a lot of anxiety, so knowing that your monthly check-ins with Elizabeth leave you feeling grounded and secure means everything to us. We love backing your business vision!
There is no help from anyone there. You'll go days before you get a response. You also have to do the majority of the work. You're paying over 3K for a glorified excel spreadsheet.
By Austin A.
Response from Collective· Oct 9, 2026
Hi Austin, thank you for sharing your feedback. We are truly sorry to hear that your experience has not provided the hands-on financial support and relief you expected. Our team has reached out to your inbox directly, as we would love the opportunity to learn more and make this right for you and your business! We care deeply about taking the heavy lifting off our members' shoulders and hope we can work together to get this resolved for you
Nelson was excellent, timely, and provided very intentional and specific advice to me. He helped me set up and check my transactions, identified the specific issue I was having, and gave a clear runway to resolve it.
By Q I.
Response from Collective· Oct 9, 2026
Hi there, thank you for sharing such great feedback! We are so glad Nelson could provide timely, intentional advice to solve your transaction issue and give you a smooth runway ahead. Supporting your business clarity is what we are all about!
Easy to schedule a Zoom meeting. She answered all of my questions in a very kind and professional manner.
By Denice C.
Response from Collective· Oct 9, 2026
Hi Denice, thank you for the review! We love keeping support easy, kind, and accessible so you can focus on running your business.
Mo went above and beyond to help me and made process so much easier than trying to do it on my own.
By Jenna I.
Response from Collective· Oct 9, 2026
Hi Jenna, thank you for the review! Taking the heavy lifting off your hands so business ownership feels easier is always our top goal.
Brittney was really awesome and it was a seamless, intuitive onboarding.
By Reid G.
Response from Collective· Oct 9, 2026
Hi Reid, thank you for the feedback! We are so glad Brittney made your onboarding smooth and intuitive, and we look forward to supporting your business.
