Great bikes but the boxes was…
Great bikes but the boxes was damage...thank you.
By Alan Y.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
447 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
City Grounds (citygrounds.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
447 approved reviews, newest moderated first
Great bikes but the boxes was damage...thank you.
By Alan Y.
I received my bike before the time expected and city grounds Custmer service was 5 stars. They helped me with all my needs. I highly recommend!
By Armando V.
Bike was delivered quickly in excellent condition. Another great transaction with CG!
By Brent W.
Fast order and delivery. Communication was great.
By Raul
I had great customer service from City Grounds after I made my purchase online. I had to make a change on my order from delivery to pick up and the rep was very helpful. The bike was assembled perfectly and the assembly was included with the purchase price. I look forward to my next purchase at City Grounds.
By LAC
Easy ordering, ultra fast shipping-at the height of the holiday season!
By RDK
Great purchase.
By Eric
City Grounds shipped me the completely wrong bike right before Christmas. Not even close to what I ordered. I ordered a Ripper and they sent a huge Quadangle that is way too big for my wife. Not only will she not have a bike to ride on Christmas day, but I got a bike too and will be riding without her until hers is replaced.
By Donald H.