Good bikes good price.
Easy online ordering. Quick shipping. I ordered two bikes In shipping one of the boxes was very badly damaged, but all parts and pieces were there so not a big deal.
By Kevin K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
447 reviews
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Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
City Grounds (citygrounds.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
447 approved reviews, newest moderated first
Easy online ordering. Quick shipping. I ordered two bikes In shipping one of the boxes was very badly damaged, but all parts and pieces were there so not a big deal.
By Kevin K.
Easy to find what I was looking for
By Justin M.
Bike wasn’t put together correctly. Had to spend money to get it done right at another shop.
By Canaan B.
City Grounds has a solid selection of bikes and accessories. The staff is friendly and really knows their stuff. Prices are fair too, though some items could be a tad cheaper. Overall, a great spot for cyclists!
By David R.
Bicycle arrived in very good condition. Very happy with my purchase thus far.
By Matthew S.
Awesome customer service and everything I ordered arrived on time without issue.
By customer
Online order and self pick up so o little interaction with anyone-the brake was assembled or adjusted to tight ! I asked about a minor adjustment and I was not to welcome to bring it back so I guess customer service is NOT in the business model anymore! Just $$$$
By Edward T.
City Grounds helped me to resolve some issues in a bike bought from them and went above and beyond to ensure I got all the necessary parts and had instructions.
By Sam R.