Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Love Citizen Shipper! Our heirloom oversized rocking chair got safely delivered across the US and I felt safe with the idea the whole time. We will use again!
By Emily B.
Response from CitizenShipper· Aug 29, 2019
Thank you Emily! Feel free to contact us with any kind of shipping needs in the future :)
I drive for Citizen and I really enjoy it.They match me with clients who need transport for their cat or dog.I love Animals so this is the Perfect Job for me.Citizen shipper is awesome
By Gina M.
Response from CitizenShipper· Aug 29, 2019
Thank you for the wonderful job you are doing with such love and passion Gina! We wish you many more clients and pleasant experiences using our website in the future! :)
Citizen Shipper was a great resource for finding a driver to transport my dog. Everything was made easy and I was able to have a qualified driver within minutes.
By Ashley G.
Response from CitizenShipper· Aug 29, 2019
Thank you! We are extremely glad to hear about your pleasant experience and look forward to serve you with any shipping needs in the future :)
I used Citizen Shipper to ship my dog by ground 2,000 miles, and had a great experience. My transporter was highly professional and reliable.
By Aydn of A.
Response from CitizenShipper· Aug 29, 2019
Thank you so much for your review, we sincerely appreciate your comments and encourage you to share your excitement with our community on social media!
I couldn't be happier with the service we received from Citizen Shipper and VIP Transport. Our puppy was delivered on very quickly. We received pictures and text messages throughout the trip. We will use Citizen Shipper via VIP Transport again!
By Michael B.
Response from CitizenShipper· Aug 27, 2019
Thank you for your feedback Michael, we are extremely happy to hear you had such a pleasant experience using our website :)
Citizenshippers behind the scenes team are awesome quick to respond. Full of information and help all along the journey.
By LeeAnne K.
Response from CitizenShipper· Aug 27, 2019
Thank you for your review LeeAnne, we are more than happy to be at service for all of our customers and we look forward helping you with any shipping needs you might have in the future :)
A great company to work with. Everything went so smoothly and within a few days we had our pup. We were happy with our driver Mike from Kane Pet Shippers. He understood our concerns and was very understanding of them and kept in contact with us concerning his journey with our baby. I would 100 percent recommend this company.
By Karen B.
Response from CitizenShipper· Aug 26, 2019
Thank you so much for your review Karen, and thank you for sharing your excitement with our community on Facebook :)
Fantastic service! On time, kind, responsible and affordable! will definately use again- topnotch.
By Gina F.
Response from CitizenShipper· Aug 26, 2019
Thank you Gina, we appreciate your kind words and recommendations :)
