Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Love using CitizenShipper. I always find the best transport options for what I need. Thank you!
By Sarahkate M.
Response from CitizenShipper· Sep 2, 2019
Thank you for trusting us with your precious cargo, we look forward to help you with any shipping need in the future :)
I had a last minute cancellation for transport not booked through citizen shipper so looking for a last minute option I used citizen shipper. Within hours or submitting my request, I had a wealth of information and choices and was able to secure an excellent transport. Fetching Fido LLC that was able to accommodate my needs last minute and I was comfortable with the transporter based on the informative information on citizen shipper and the no hassle process.
By Jana H.
Response from CitizenShipper· Sep 2, 2019
Thank you Jana, it was our pleasure to meet your last minute need, and we sincerely appreciate your recommendations :)
CItizen Shipper was easy to use and my puppy was delivered safely. Will definitely use this service again.
By Kristin H.
Response from CitizenShipper· Sep 2, 2019
Thank you very much Kristin! We look forward providing you with safe and reliable pet transport at any time :)
Got my new baby to me safe and on time
By Mary Duckett A.
Response from CitizenShipper· Sep 2, 2019
Thank you Mary, please don't hesitate to reach out to us for any shipping needs you might have in the future :)
You can trust this company! It was a great experience.
By Pcbs P.
Response from CitizenShipper· Sep 2, 2019
Thank you for your kind words and recommendations :)
I am glad that I used CitizenShipper great driver n my 4 cats arrive happu
By Vicki B.
Response from CitizenShipper· Sep 2, 2019
Thank you very much fro your review Vicki, we are very happy you had such a pleasant experience using our service :)
I’ve worked with these folks for approximately two years. They are constantly improving their services. I believe they set the bar for shipments, especially pet shipments. They are clear and concise with their proven transporters and get your pet to you while monitoring the customer satisfaction process throughout. If your shipping a pet across town or coast to coast, look no further, you’ve found the folks with “ the solution”.
By Randal P.
Response from CitizenShipper· Sep 2, 2019
Randal, thank you so much for your insights into your experience using our website as a transporter! We are glad the improvements made are noticeable and we couldn't get better without you. We sincerely hope to help you and all others to win many more shipments in the future :)
I am very happy with Citizenshipper after using them for a cross-state move. I was shocked at how quickly I got responses, conversation replies and bids on my move, so the people they connect you with are dependable and reputable. Most have plenty of reviews from other real people so I felt confident using the site - now all my belongings are safe in my new home with me. I tried using other sites such as Thumbtack which had a terrible UI and not so great customer service or flexibility, so I'm glad there's an alternative like Citizenshipper and I will definitely take a look around their site for other ways I can connect with my community to get things done!! I had heard of them briefly before but I would happy to use them now to send a pet somewhere important for instance. No one else has all those kind of options so it's great when you're not sure about an unverified option like a Craigslist posting.
By Jodie
Response from CitizenShipper· Sep 2, 2019
Thank you for an awesome review Jodie, we sincerely appreciate all your kind words and recommendations, and look forward to fulfill any shipping needs you might have in the future :)
