Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
My experience with CitizenShipper was excellent. One of their members delivered one of my Boxer puppies to South Dakota, almost a 1000 miles, for a reasonable fee. He was responsive and dependable.
By Amy
Response from CitizenShipper· Nov 27, 2019
Thank you Amy, and happy Thanksgiving! We wish you the best holiday season with your loved ones ever! :)
Reliable dependable and accommodating beyond expectations would definitely use them again! Erica& Bill sent photo updates throughout the journey from Danville, CA to Los Angeles, CA
By Maya E.
Response from CitizenShipper· Nov 27, 2019
Thank you Maya, we're happy to hear you had such a wonderful experience and wish you happy Thanksgiving with your furry loved one! :)
They are a great way to get your family member from place to place. I would definitely recommend you use them to get your loved one where he needs to go.
By Edel C.
Response from CitizenShipper· Nov 27, 2019
Thank you Edel, we are grateful for your recommendations and with you a very happy Thanksgiving holiday! :)
Great service!!! I am a first time user. Will never fly my dogs again. Hope to use this service again!!! I needed to rush my dog home from Calif. to Texas. My dog was well taken care of. Love this service. Lynn - Texas
By Chris N.
Response from CitizenShipper· Nov 27, 2019
Thank you very much for your review Chris, we hope to assist you with any kind of shipping need you have in the future! :)
Couldn't ask for a better experience. Tobey was fantastic the entire transition. The entire experience went smoother than I could have imagined
By Germaine S.
Response from CitizenShipper· Nov 27, 2019
Thank you Germaine, we're glad that Tobey rose to the occasion and removed the anxiety from the whole experience! We hope to have an opportunity to offer you the same kind of service again for any kind of shipping needs :)
Needed my pup shipped home last minute and they delivered with excellent service and great timing. Absolutely a wonderful idea would recommend to anyone needing something shipped far at a fair price
By Anthony C.
Response from CitizenShipper· Nov 27, 2019
Thank you for your feedback Anthony, we're happy to hear that you were able to find someone reliable and affordable using our website :)
Citizen Shipper allowed me to pick the best company at the best price. I was extremely pleased with the company I selected and would definitely use Citizen Shipper again.
By Natalie G.
Response from CitizenShipper· Nov 27, 2019
Thank you Natalie, we look forward to be there for your future shipping needs :)
very easy to use, and was able to find a good person to ship my cat! I was able to find someone to ship my cat from State College PA to Houston TX in the same day.
By TheOnlySilence
Response from CitizenShipper· Nov 27, 2019
Thank you, we're happy to hear that everything went smooth and that you're again reunited with your loved one! :)
