Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
I really recommend citizenshipper I had a handful of offers and all the people seemed awesome but I found the right person to help me for this and the price was reasonable I was so happy to get my dog back he was in Santa Barbara and I got him back in Utah
By Marva E.
The driver, the easy booking, and quick turn out were excellent!
By J.D.
Best service for a loved one yet. Clear explanations before trip, offered expensive dog food for free, and kept us updated at least 2 to 3 times a day with photos. When we had a concern about Daisy the driver pulled over and took photos to put us at ease.
By David
Everything went smooth and it was professional. I like everything about the process except for not knowing how your fees are calculated prior to accepting a bid.
By Cynthia P.
They were friendly and professional and treated my fur baby like family. They made me feel comfortable about having to ship my dog to a family members house.
By Customer
I had a great experience! Joe was wondering and everything went Ashe said it would!
By Suzi
I was able to find someone extremely quick with reviews and trustworthy. I would recommend it for anyone.
By Mal
Pet transport canceled and never gave a refund of my deposit.
By Esco
