Very helpful, pet friendly courteous and reliable
These people made it a point to get in touch regularly and pick up and deliver my precious cargo as promised. I will recommend them and would use again if the need ever comes up.
By Stuart
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
These people made it a point to get in touch regularly and pick up and deliver my precious cargo as promised. I will recommend them and would use again if the need ever comes up.
By Stuart
Lots of responses from potential drivers!
By Machelle D.
Super reliable and accommodating, best service available!
By David N.
Your substantial increase in rate
By Carl
Nathan was great. He sent pictures, answered questions, and seemed to genuinely care about my puppy. Overall this company was responsive and patient with me as I had many questions. We even had to make a last minute arrangement on pick up and they were happy to accommodate
By Savonna C.
Good service for dogs
By Alek
MILITARY PCS My dog got denied his flight because the destination temp rose 1 degree over the 80 degree limit the morning of our flight. Luckily citizenshipper was easy and fast. I was able to arrange someone to drive my dog from VA to AL while my Family was traveling from VA to HI almost effortlessly. So great full for this program and the people working it, it kept the 5th member of our family out of a kennel and instead with Family until the temps are safe for his travel here in HI.
By todd
After having a last minute cancellation from a driver we were able to use CitizenShipper for a second booking and get next day service. The team at CitizenShipper refunded our initial booking fee and even took the time to chat with me via phone. We loved our second booking service and will definitely come back
By justin S.