Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
CDI TechnologiesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CDI recognizes the complexity and growing challenges faced by educators. We provide classroom-ready ecosystems and support proven best-in-class technologies that connect students to others and develop the skills to face the future with confidence.We champion educators who inspire students, celebrating their successes, because their efforts make possible a world that is more peaceful, sustainable and productive.CDI stands for Connect, Deploy, Inspire.
CDI Technologies (cditechnologies.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
548 approved reviews, newest moderated first
Slow to ship systems out. On a good note when I do get systems they are in good shape and customer are very happy with them, they just hate to wait so long. Your Spread sheet make it very hard to look up systems
By Computer Service Specialists Inc., T.
Great deals on great equipment.
By Allergy A.
It's all about the sales reps who care. CDI has great client relations people Dale is an extension of our team and cares not by simple saying he does but by action.
By IT, FLAMAN GROUP OF COMPANIES, S.
At 1st everything was great. Now it keeps getting worse and worse. Started out and still don't get tracking info when something ships and now stuff ordered and 12 days later it ships. Gone from great pricing to not even in the ballpark. Everything always has a shipping cost on it and none of my other vendors charge me shipping and they still beat your prices. I am at the point of if I did not need 3 quotes for purchases over 500.00 I wouldn't even waste my time to get a price from CDI. This has NOTHING to do with Carlos. He is a great salesman and I would consider him a friend.
By District Technology Coordinator, ELIZABETHTOWN, I.
Working with CDI Computer Dealers has been a great experience. They worked hard to make sure we got exactly what we needed. Customer service is above and beyond what other companies have to offer.
By Technology Coordinator, BREWSTER, K.
Priced right and systems have been functioning really well.
By NP
The purchasing aspect of buying from CDI always seems to be relatively smooth. We get emails from time to time asking if there's anything we need, etc. However, after the order has been placed and the purchase made, the service abruptly ends. Whether it's asking questions conditional to a purchase, or following up with an RMA, the Customer Service is lacking. In most cases it's non-existent. We consistently struggle to receive the support we feel we deserve after procuring products (with warrantys) and spend more time seemingly justifying why a piece of equipment is legitimately broken than going through the mitigation process of resolving the situation. These frequent instances of poor service will ultimately culminate in our decision to procure infrastructure elsewhere in the future.
By Rb
I love dealing with CDI. My service rep finds me the right computers based on student needs. It is hassle free and everything has always been perfect. I am very satisfied with the service and ease of using CDI.
By Manager, Bothwell, O.
