Very fast delivery, great support
Very fast delivery, and great technical support.
By Dave
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
122 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
5Gstore is the leader in wireless, cellular, and networking solutions from antennas and amplifiers to failover routers and m2m gateways.
5Gstore.com (5gstore.com) has 122 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
122 approved reviews, newest moderated first
Very fast delivery, and great technical support.
By Dave
Prompt service when I called in to inquire about the product I was considering ordering, and the expedited shipping options available. Product was delivered promptly overnight as I wanted.
By Greg
I recently ordered a 5G product from the store, and my order was canceled because your system claimed my shipping address was 'invalid. I received a call from your team simply asking if it was a commercial address, and the next thing I knew, the order was canceled. I always use this shipping address for my orders because I am rarely home during the day, and I have never had a problem getting deliveries here before. This situation makes me incredibly angry. I was expecting to receive the product on Monday and had already set up an installer to come to my house the very next day. This sudden cancellation completely screwed up my plans. To make matters worse, customer service told me I have to re-order but cannot use the credit card, even though there is absolutely nothing wrong with my account. This is a highly frustrating experience and terrible customer service.
By Chen
Friendly customer service, fast shipping
By Sarah F.
5G Store is very knowledgeable of the products and makes it very easy to order and receive them in a very fast manner.
By kevin H.
I talked with a technical sales person before my purchase who helped me choose the correct item for me.
By Gerald R.
Rachel is the best! She is always so quick to respond and happy to help. She makes the ordering experience super simple, and we appreciate it!
By Kelly
Easy to get to a live person. Valarie was extremely helpful, patient with my lack of knowledge, and a good listener. Most important. Helped me get exactly what I needed and wanted.
By Art F.