Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
CallRailSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
486 approved reviews, newest moderated first
Callrail is always looking to improve their sevice. Right when i think it couldn't get any better they add a new feature that makes everything more convenient. I am in real estate and callrail makes it to keep track of all my different marketing channels
By Gabe
CallRail is a must for our agency. We use it to track calls for all of our clients and the reporting features are ecvellent!
By Lacey
We love using call rail for all of our companies, the quality is great!
By Kelly
Call Rail is easy to use and we've had super results. This is a great way to track your calls.
By Jennifer
Great product!
By Dragan
Super easy to setup and use. Best call system out there.
By Charles
CallRail has changed my business for the better. The tool helps retain customers because the guessing if calls are from our marketing efforts are now fact. Also, the tool itself is so easy and great to use.
By Tyler
I've honestly recommended CallRail to a many of my investor friends. Many have signed up and are actively using CallRail. CallRail app now has the same features as the web which is great and makes it so much easier to use the app when your on the go. It's great and the customer service is speedy as well.
By Danielle
